The company worked hard to help me identify a property that suited my needs. Unfortunately, some of the services in the property were not as expected.
Отзывы о товаре
Cristina
Italian Breaks
6 years ago
Dear Mr Bailey, thank you for your feedback. We are sorry that you did not find the house up to your expectations. We did indeed try to find you something suitable for your request that was within your budget, specifically, air conditioning. At the time of your booking we mentioned that Casa Mirra does not have air conditioning and we did say that, instead, we can provide you with an air cooler and fans, which we did. An air cooler, of course, will not be as effective as an air conditioning machine and you did encounter higher than normal temperatures this summer, which was unfortunate, however, I would like to point out that an air conditioning machine was never promised. We do hope you still had a nice holiday nonetheless. Best regards, Italian Breaks.
Дата покупки: 12/12/2018
0
Поделиться
Надежный клиент
Подтверждено Feefo
6 years ago
Cristina and Iuliana provided an equally professional and personal service.
The booking process was well handled and the staff were very helpful. Also, when we complained about the recurring water supply problem at Villa le Tore (La Novella) they responded promptly in...
читать еще
Отзывы о товаре
Cristina
Italian Breaks
6 years ago
Dear Mr Aitken, thank you for your feedback. We regret to see that you did not enjoy the villa fully. I know that there was an issue with the water being cut off for a few hours at the villa. We were notified, after your stay, by the local water board that at the time of your stay, there was unfortunately a shortage of water in the area, that affected most of Sorrento. As we did not hear from you at all during your stay, we presumed you were enjoying your holiday. For any issues at all, minor or otherwise, we always kindly ask our clients to contact us so we can make sure to fix them promptly. Best regards, Italian Breaks
Дата покупки: 15/02/2019
0
Поделиться
Надежный клиент
Подтверждено Feefo
6 years ago
Mail service og oplysninger omkring nødvendig info.
Cristina
Italian Breaks
6 years ago
Hi there. We're thrilled you had such a nice stay at Villa Piazza. We're looking forward to hearing from you again for your next holiday!
Отзывы о товаре
Cristina
Italian Breaks
6 years ago
Hi there. We're thrilled you had such a nice stay at Villa Piazza. We're looking forward to hearing from you again for your next holiday!
We just had a wonderful family holiday in Sorrento over Christmas, staying at Villa Agnello. The service I had from Iuliana at Italian Breaks was exceptional and helped to make the holiday the...
The whole experience was excellent. From initial booking to completing the payment, to joining instructions and then the house itself.
Perfectly described and depicted. It was absolutely as...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
