Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о INNOVO | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 110 отзывов

Sally Bassler

4 years ago

Что Sally Bassler сказал(-а) о INNOVO:

I have not received. ordered Oct 18. charged my card. When I call say back ordered and due any day. Tired of no communiction.

Christina

INNOVO

4 years ago

Hi thereI would like to apologize for the delay in shipping your order. Our customer care team will be in contact today to advise of a delivery date.Kind regardsChristina

Sally Bassler

4 years ago

I did get a call and an email. Now the shipping date is November 15th. One month after order. So I am happy they are communicating.

Надежный клиент

4 years ago

PRETTY disillusioned at the moment, the one I bought ended up too big for me, I contacted you and you are supposed to be sending a smaller size, but I have not as yet received it so not very happy...

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Christina

INNOVO

4 years ago

Hi there Thank you for taking the time to leave your review. My apologies for the delay in receiving your replacement shorts, I can see they have shipped on the 02nd November and they seem to stuck with the external courier company. I will follow up with them and arrange for our customer care team to reach out to you with an update. Kind regards Christina

Надежный клиент

4 years ago

Disappointed in lack of customer service.

I have tried unsuccessfully to contact Innovo as I have no dotted lines on my pants thus not sure if I am placing them correctly. No response from Customer Services therefore disappointed.

Christina

INNOVO

4 years ago

Hi there I would like to apologize for the delayed response to your inquiry. Unfortunately we've had some technical issues receiving customer correspondence. I have arranged for one of customer care team to reach out to you today. Kind regards Christina

Deborah Hilton

4 years ago

Что Deborah Hilton сказал(-а) о INNOVO:

Great company to work with.

They were very responsive and helpful. They were very quick to help. They took care of any problem I had.

Laurie Morgan

4 years ago

Что Laurie Morgan сказал(-а) о INNOVO:

This product malfunctioned after only 6 uses. I need to return it, and that is very disappointing. The shorts stretched out and the control pads lost contact with my skin. I was unable to correct...

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Rosemary Semrau

4 years ago

Что Rosemary Semrau сказал(-а) о INNOVO:

I received Innovo and the battery is dead. Still waiting for new one.

Check the battery before sending.

Peggi Carrier

4 years ago

Что Peggi Carrier сказал(-а) о INNOVO:

Unhappy with the service but no opinion of product as I haven't gotten yet

I have received no notification or updates on my purchase of the Innovo incontinence product. I have not received anything except continued offers and sales pitch emails.. I eventually contacted the...

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Надежный клиент

4 years ago

INNOVO Stands behind their product. Excellent customer service.

Надежный клиент

4 years ago

Terrible service

I have not received my order or any explanation for the delay.

Christina

INNOVO

4 years ago

Hi thereI would like to apologize for the delay in shipping your order. Our customer care team will be in contact today to advise of a delivery date.Kind regardsChristina

Надежный клиент

4 years ago

After posting I did get a message explaining the delay, which was helpful and responsive to my concerns.

Надежный клиент

4 years ago

worst customer service ever

If I could leave zero stars I would. I entered my email when ordering and was given a code, nomoreleaks100, to receive $100 off on my purchase. I DID NOT RECEIVE THE $100 OFF. I really would like...

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Christina

INNOVO

4 years ago

Hi there I am sorry to hear you had some issues when entering your promo code, we will happily honor this code and arrange a refund. Kind regards Christina

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