Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Lumina Energy

Просмотр всех 107 отзывов

Ship on Shore

Подтверждено Feefo

Sheerness

1 year ago

Что Ship on Shore сказал(-а) о Lumina Energy:

Sally Paterson

Sally has looked after our contracts for years always there to help and support us.

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback regarding our energy consultant Sally. We're so pleased you are happy with the support you received. We look forward to continuing working with you.

Tech Reline Ltd

Подтверждено Feefo

Tunbridge Wells

1 year ago

Что Tech Reline Ltd сказал(-а) о Lumina Energy:

Techreline renewal

As always, good service, accurate information and pleasant friendly interaction

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback. We're pleased you were happy with our service to you. Look forward to working with you again in the future.

Mr Andre Whelan T/A Whelans

Подтверждено Feefo

Blue Town

1 year ago

Что Mr Andre Whelan T/A Whelans сказал(-а) о Lumina Energy:

Amazing service as always

Once again the year/years have flown by and our energy supplier told us our contracts were coming to an end, which was passed onto our agent Sally and just like previous times it was dealt with...

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Customer Support

Lumina Energy

1 year ago

Thank you once again for your feedback on our service and working with our fantastic energy consultant Sally, we will pass this feedback on. We look forward to working with you again!

JE North TA Masons

Подтверждено Feefo

Abingdon

1 year ago

Что JE North TA Masons сказал(-а) о Lumina Energy:

Being made to feel comfortable with Lumina and Holly

Always nice to speak to someone who understands what you are looking for and can understand your personal requirements. Right from the start speaking to Holly felt so much different to the normal...

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Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback especially about our brilliant Account Manager, Holly. We are so pleased you were happy with the solutions she found and the quality of our service. We look forward to working with you again in the future.

Надежный клиент

Подтверждено Feefo

1 year ago

Very Good

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback. We look forward to working with you again in the future.

Надежный клиент

Подтверждено Feefo

1 year ago

Outstanding job

Andrew always been helpful and on point when it comes to find the bed prices. He is at the end of an email always.

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, particularly for our Account Manager, Andrew. We look forward to working with you again in the future.

Keystone Restoration Ltd

Подтверждено Feefo

Longfield, Kent

1 year ago

Что Keystone Restoration Ltd сказал(-а) о Lumina Energy:

Very Helpful and professional

Elle-Mae was very helpful and answered all my queries. Elle-Mae was very patient and happily sent over alternative quotations or amendments as per my requests. Very professional and guided me through...

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Customer Support

Lumina Energy

1 year ago

Thank you for your feedback, especially for our energy consultant Elle-Mae. We're so pleased you are happy with the support you received. We look forward to working with you again in the future.

John C Craddock

Подтверждено Feefo

Freshwater

1 year ago

Что John C Craddock сказал(-а) о Lumina Energy:

Reliable and genuine.

Sally has always been very helpful and genuine. She always replies to any queries we have had and has never failed to answer any.

Customer Support

Lumina Energy

1 year ago

Thank you for your feedback and sharing your experience of working with our energy consultant Sally. We look forward to working with you again in the future.

THE GROUNDWORK SOUTH TRUST LIMITED

Подтверждено Feefo

Uxbridge

1 year ago

Что THE GROUNDWORK SOUTH TRUST LIMITED сказал(-а) о Lumina Energy:

Simon is excellent

Simon is fair and has offered has a good range of quotes to choose. The also highlighted any pitfalls and after sale care was brilliant too.

Customer Support

Lumina Energy

1 year ago

Thank you for your feedback and sharing your experience of working with us, particularly our Account Manager, Simon. We look forward to working with you again in the future.

DELRON SERVICES LIMITED

Подтверждено Feefo

Maidstone

1 year ago

Что DELRON SERVICES LIMITED сказал(-а) о Lumina Energy:

Super helpful, thank you!

Sally has always been super helpful since we started using Lumina about 18 months ago. There has never been any "pestering", unlike other energy brokers. We would happily recommend their service to...

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Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback regarding our energy consultant Sally and her service to you for your energy contract. We look forward to working with you again in the future.

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