Holiday Gems больше не является активным клиентом Feefo
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MB
Mr Graham Barbour
Подтверждено Feefo
Selkirk
3 years ago
Что Mr Graham Barbour сказал(-а) о Holiday Gems:
Easy Booking
Booking a holiday was so easy and straightforward, confirmation was almost instantly and documents emailed within 48 hours.
All extras were available as you went through the process.
I wouldn’t...
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MH
Mr Richard Hull
Подтверждено Feefo
3 years ago
Что Mr Richard Hull сказал(-а) о Holiday Gems:
Easy booking
Has been an easy booking no apparent problem
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MC
Mr Simon Cottington
Подтверждено Feefo
3 years ago
Что Mr Simon Cottington сказал(-а) о Holiday Gems:
Terrible customer service, can't get hold of anyone, very rude and unhelpfu
By getting in touch, worse customer service ever, do not book a holiday with these cowboys, janis is the rudest customer service iv ever had the misfortune of speaking to and once they've got your...
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Review Team
Holiday Gems
3 years ago
Simon you appear to be taking out your frustration at us having yourself booked the incorrect dates. We appreciate you wish to change this but can only do so in accordance with the policies in place which have been conveyed to you. We are sorry you feel this is in any way unhelpful and perceive the stating of facts to be rude since it was not. We are sorry we could not assist more and hope that despite this, you enjoy your holiday.
MC
Mr Simon Cottington
3 years ago
Oh how quick you respond to bad feedback funny how it days hrs to answer the phone and days to reply to emails,
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Надежный клиент
Подтверждено Feefo
3 years ago
HolidayGems holidays
The Holidays on offer are underpriced to attract clients. The price goes up after placing booking online, and you are offered by the sales person to cancel or to pay extra for them to uphold your...
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MB
Mr Kenneth Brammer
Подтверждено Feefo
RHYL
3 years ago
Что Mr Kenneth Brammer сказал(-а) о Holiday Gems:
Hello guys, can I firstly a big thank you, for all the help you gave me in my forth coming holiday. The time you spent helping me sort my check in and boarding passes. As it turns out I had a...
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MM
Miss Jill Malcolm
Подтверждено Feefo
4 years ago
Что Miss Jill Malcolm сказал(-а) о Holiday Gems:
Poor customer service
I have been waiting for 2 weeks now for someone to get back to me about adding another passenger on and I can't get an answer. I would like someone to contact me please!
Review Team
Holiday Gems
3 years ago
Hello Jill, we are sorry our timescales have disappointed but we do advise these in our auto responses which may have been overlooked. We understand that after some clarifying about what exactly was required, you have received reply to enable you to decide on next action.
MM
Miss Jill Malcolm
3 years ago
As much as your timescales are slow in responding. Once contact was made it has been straightforward to get the requirements asked.
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Надежный клиент
Подтверждено Feefo
3 years ago
Such an easy way to book a holiday!
Such an easy way to book a holiday! Booked and was called within 24 hours by one of the travel agents. Great thanks to Geraldine who was absolutely superb the whole way through. Answered all the...
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Надежный клиент
Подтверждено Feefo
3 years ago
Friendly and helpful
They contacted us quickly when the advertised holiday was not available and helped us arrange new dates. The staff member was polite and helpful.
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MP
Mr Lee Penfold
Подтверждено Feefo
3 years ago
Что Mr Lee Penfold сказал(-а) о Holiday Gems:
We booked our Holiday with holiday gems found a holiday online we got a phone call confirming holiday very polite and friendly
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MD
Mr Antony Dancer
Подтверждено Feefo
3 years ago
Что Mr Antony Dancer сказал(-а) о Holiday Gems:
the one bad thing was I needed to know how to confirm my flight with Ryanair. I rang SO many times with no answer. Still not 100% sure!. Tony
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
