Holiday Gems больше не является активным клиентом Feefo
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Надежный клиент
Подтверждено Feefo
3 years ago
Doesn't instill confidence
Streight forward to book. Very good deal. Thought we had booked but later got a call to say we had to pay a further £50. The representative was perfectly friendly and cival but having to pay more...
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Mr Liban omar
Подтверждено Feefo
3 years ago
Что Mr Liban omar сказал(-а) о Holiday Gems:
Decent
So far no complaints booked my holiday through website was easy and I received my paperwork promptly, haven't spoken to anyone since booking but a follow up call would have been nice just to explain...
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Надежный клиент
Подтверждено Feefo
3 years ago
Website easy to use had 1 little error but a lovely lady Courtney telephoned me and sorted it out.
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MD
Mr Roderick Davidson
Подтверждено Feefo
3 years ago
Что Mr Roderick Davidson сказал(-а) о Holiday Gems:
The site was so easy to use.
So easy to use and find all the information I needed to book my holiday.Also I have flights booked with Ryanair and they were in contact with me explaining what I needed to do at their end
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Mrs Sarah Ingham
Подтверждено Feefo
3 years ago
Что Mrs Sarah Ingham сказал(-а) о Holiday Gems:
Lily was very helpful, got us a good deal in the end.
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Надежный клиент
Подтверждено Feefo
3 years ago
Good experience.
This was an easy-to-use website - lots of choices on offer.
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Надежный клиент
Подтверждено Feefo
3 years ago
Unreliable and not good service!!
Booked holiday and even received my booking number. Then I got a txt message 4 days later to call and make another booking which was £100 more as my original booking did not go through. Really...
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Review Team
Holiday Gems
3 years ago
Hello we feel you have misunderstood how our website operates, you received your order number not the confirmed booking number. Your order failed at the payment stage so you were contacted with a new quote if you wanted to proceed. This is the process and you accepted the booking terms and conditions online which advise about that. We are sorry you were not able to take advantage of the lower because of this but do not agree our service is unprofessional because of it when we clearly explain on our terms of use.
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Надежный клиент
Подтверждено Feefo
3 years ago
Short break
Easy to follow and trouble free would recommend to friends and family
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MB
Mr Mark Bibby
Подтверждено Feefo
Romford
3 years ago
Что Mr Mark Bibby сказал(-а) о Holiday Gems:
Very good value package and easy to use website
Really helpful English call centre and staff were very helpful in all aspects of my calls.
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MC
Mrs Nicola Crick
Подтверждено Feefo
3 years ago
Что Mrs Nicola Crick сказал(-а) о Holiday Gems:
Go for it
I would recommend however had to add luggage on which cost more as was not given the option when booking
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
