Holiday Gems больше не является активным клиентом Feefo
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DS
DAVID SMITH
Подтверждено Feefo
Bicester
3 years ago
Что DAVID SMITH сказал(-а) о Holiday Gems:
Spring holiday
Price of holiday very good .agent very helpful prior to booking .All paperwork sent through very prompt
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Надежный клиент
Подтверждено Feefo
3 years ago
Fairly easy to navigate website and book
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MU
Mr Nicholas Uttley
Подтверждено Feefo
3 years ago
Что Mr Nicholas Uttley сказал(-а) о Holiday Gems:
Nice clean apartments and great view
Very good service
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MD
Mr Anthony Darmody
Подтверждено Feefo
Morden
3 years ago
Что Mr Anthony Darmody сказал(-а) о Holiday Gems:
Great Break Away.
I would definitely use them again, this is such a bargain. It was also easy to do.
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MI
Mike
Подтверждено Feefo
Droitwich
3 years ago
Что Mike сказал(-а) о Holiday Gems:
Holidays the way you want them !
We have used Holiday gems a few times now and find it very easy to navigate around there web page, by using the filters you can customise your holiday pretty much how you want it to be.
Thank you...
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Надежный клиент
Подтверждено Feefo
3 years ago
Great service
Excellent service with good communication
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Надежный клиент
Подтверждено Feefo
3 years ago
The service was first class and confirmation arrived when expected . Tried a few sites and holiday gems prices were cheaper than other companies
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Надежный клиент
Подтверждено Feefo
3 years ago
Flight increased after we booked.
Flight increased after we booked.
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MS
Mrs Alison Salter
Подтверждено Feefo
3 years ago
Что Mrs Alison Salter сказал(-а) о Holiday Gems:
Quick and easy booking. Room I wanted wasn’t available so advisor quickly s
Very good service and helpful advisor.
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Надежный клиент
Подтверждено Feefo
3 years ago
This business needs auditing by the Advertising Standards Authority
Unexpected charges until the last minute. One price advertised, then more charges before one is allowed to book. Payment done and nothing confirmed. Added charges before confirming booking in a call,...
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Review Team
Holiday Gems
3 years ago
We regret to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. You chose to accept that. The prices offered on our website will fluctuate due to supply and demand which we cannot control and if suppliers chose to promote a limited number at a lower price, once they are gone, we can only give the next price. We are sorry you were not one of the fortunate customers on this occasion but can assure you that many were.
Надежный клиент
3 years ago
That was a lengthy response to justify how you operate, not too much about customer service. My view reflects what the client sees, and explains why I am not satisfied. You either take the feedback or take a defensive position. You decide how to run your business, but the travel business relies on customer satisfaction. This is my opinion and honest review.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
