Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Hobbs | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/hobbs | Feefo

Просмотр всех 67,810 отзывов

Надежный клиент

4 years ago

Дата покупки: 20/04/2021

Excellent service

First class online experience. Order was quickly sent out to me. I ordered a dress which was sadly, unsuitable so I was relieved to have the free returns label. My refund was also quickly dealt with...

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Отзывы о товаре

Надежный клиент

4 years ago

Дата покупки: 20/04/2021

Amazing company to purchase from.

Отзывы о товаре

Надежный клиент

4 years ago

Дата покупки: 20/04/2021

Lovely dress, great shape

Excellent fast service and dress delivered promptly.

Sarah Hocking

Hobbs

3 years ago

Hello there, Thank you for taking the time to provide us with your excellent feedback. I am pleased to hear your recent shopping experience was positive one and your dress arrived swiftly. It is great that the dress was perfect for you! We do try our very best to deliver great products with excellent customer service. If you ever require any help with your purchases please let us know. You can contact customer services via web chat or here: https://www.hobbs.com/contact/Many thanks

Отзывы о товаре

Надежный клиент

4 years ago

Дата покупки: 19/04/2021

I ordered a product which turned out to be out of stock. Very bad service

Your website must be correct

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Отзывы о товаре

Hannah Lupton

Hobbs

3 years ago

Hello there, Thank you for taking the time to leave us feedback on your recent order.I am so sorry to hear that your new Cornelia shirt arrived creased. This certainly does not reflect the usual quality and condition of our products. I will certainly pass this onto the relative teams to ensure that this does not happen with any future orders. I hope you were able to receive a swift refund for this item and have found an alternative replacement.If there is anything else I can help you with please be sure to let me know. Kind regards.

MRS JEAN THEOBALD

4 years ago

Дата покупки: 20/04/2021

Что MRS JEAN THEOBALD сказал(-а) о Hobbs:

Trendy

Excellent service - quick delivery and well packaged. Easy to order items on website and good instructions.

Makayla Sher

Hobbs

3 years ago

Hello there Thank you for your feedback we are glad you found the website easy to use and your experience shopping with us was delightful. I am pleased to hear that your order arrived you with to promptly. Kind regards,

Отзывы о товаре

Abigail Jones

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Надежный клиент

4 years ago

Дата покупки: 25/04/2021

Beautiful dress

A beautiful dress delivered as expected.

Отзывы о товаре

Надежный клиент

4 years ago

Дата покупки: 24/04/2021

Quality

Improved from several weeks ago!

Sarah Hocking

Hobbs

3 years ago

Hello, Thank you for taking the time to provide us with your feedback. I am pleased to hear the quality of our items were at the excellent standard we strive for them to be. Also it is great to that your recent shopping experience was positive one. We do try our very best to deliver great products with excellent service. We do have some promotions coming up do keep an eye on our website for more information!Many thanks

Отзывы о товаре

Надежный клиент

4 years ago

Дата покупки: 23/04/2021

Yes, I will buy from Hobbs again. Good quality. Prompt delivery.

I am happy with the quality of my purchase and the parcel arrived very promptly. I also feel the quality was extremely good quality for the price I paid.

Отзывы о товаре

MRS MARIA JAY

4 years ago

Дата покупки: 25/04/2021

Что MRS MARIA JAY сказал(-а) о Hobbs:

Not impressed yet as I am still waiting for my order.

Abigail Jones

Hobbs

3 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Отзывы о товаре

Надежный клиент

4 years ago

Дата покупки: 25/04/2021

I sent a comment on the contact form and I had no response to my comment

Respond to emails rather than sending generic responses - very disappointing

Honey Wilkinson

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. I can see this was resolved but please do get back in contact if you ever need any further assistance. Kind regards,

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Информация о Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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Отзывы о Hobbs

LINA DRESSДругие отзывы об этом продукте (4)Посмотреть продукт на сайтеThis dress would have been perfect but unfortunately one of the side seams was badly puckered.

ANNA COATДругие отзывы об этом продукте (4)Посмотреть продукт на сайтеPerfect fit and quality. I am delighted

RIA FLORAL DRESSДругие отзывы об этом продукте (6)Посмотреть продукт на сайтеI love this dress, looks great on, the photos online don’t do it justice.

VIVIENE TROUSERДругие отзывы об этом продукте (2)Посмотреть продукт на сайтеI bought a pair before and was satisfied

CORNELIA SHIRTДругие отзывы об этом продукте (2)Посмотреть продукт на сайтеProduct was very creased when it arrived

LAUREN TROUSERДругие отзывы об этом продукте (8)Посмотреть продукт на сайтеLovely quality culottes and great colours. However very poor fit. Waist perfect but hips massive and really odd shape. Disappointed but would recommend for quality.

MARCI DRESSДругие отзывы об этом продукте (22,234)Посмотреть продукт на сайтеStunning, flattering and very comfortable.

NITA BOXY SHIRTДругие отзывы об этом продукте (22,234)Посмотреть продукт на сайтеLovely summery linen shirt longer than expected but again I am short! Well made look forward to wearing in summet

ADINA QUILTED JACKETДругие отзывы об этом продукте (3)Посмотреть продукт на сайтеLovely casual cosy lightweight jacket well made will be great casual or smart. Sizing spot on

ALVA STRAIGHT TRSДругие отзывы об этом продукте (17)Посмотреть продукт на сайтеVery nice material! Thank you.

NEW PATRICIA ANKLE BOOTДругие отзывы об этом продукте (11)Посмотреть продукт на сайтеNot yet received so difficult to rate.

BAYVIEW MIDI DRESSДругие отзывы об этом продукте (4)Посмотреть продукт на сайтеReturned as the magnet was left in - no offer of exchange or apology

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?