Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Hiscox Insurance

Просмотр всех 3,911 отзывов

Надежный клиент

Подтверждено Feefo

14 years ago

Was referred and told that insurance was offered at around £150, instead ended up paying…

Was referred and told that insurance was offered at around £150, instead ended up paying £250 for a pretty avg policy.

Hiscox Insurance

14 years ago

Good afternoon Mr Ionannides, Firstly, may I thank you for choosing Hiscox for your insurance policy, and for taking the time to provide your feedback. One of our Business Insurance team will be in contact with you shortly to understand why there was a difference between the original figure and the final sum that you paid. We believe that our insurance policies provide quality cover, and we would value your input regarding ways in which we could improve. Annabel Venner Marketing Director

Надежный клиент

14 years ago

Seems my intial rating was a little too hasty... First off, thanks Annabel - I've recieved a call regarding my initial contaact with Hiscox, and very briefly they were able to explain a few points about my policy and the pricing that I wasn't happy with. Much happier now with the policy, and very confident of the high standard of customer service that I'll recieve should I need to make a claim. Thanks again.

Надежный клиент

Подтверждено Feefo

14 years ago

Quick and simple to complete proposal

Надежный клиент

Подтверждено Feefo

14 years ago

As a writer I thought your coverage summaries were very well written, easy to understand…

As a writer I thought your coverage summaries were very well written, easy to understand and comprehensive. They convinced me. The user experience on the website was also excellent.

Надежный клиент

Подтверждено Feefo

14 years ago

The service would be improved if, on a return visit less than 24 hours later,…

The service would be improved if, on a return visit less than 24 hours later, I didn't have to input all my details again.

Надежный клиент

Подтверждено Feefo

14 years ago

Very straighforward webpage

Надежный клиент

Подтверждено Feefo

14 years ago

Very clear instructions and easy to gain insurance . Would recommend.

Надежный клиент

Подтверждено Feefo

14 years ago

Completed the application on their web site which was very straightforward and clear to use.…

Completed the application on their web site which was very straightforward and clear to use. Received a telephone call following completion of the application but the caller was not aware that I had...

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Надежный клиент

Подтверждено Feefo

14 years ago

Excellent service, easy website to use and good follow-up over the 'phone.

Надежный клиент

Подтверждено Feefo

14 years ago

We are satisfied with the sevice.

Надежный клиент

Подтверждено Feefo

14 years ago

The website was straight forward as I already knew what I needed but even if…

The website was straight forward as I already knew what I needed but even if I needed advice I could see immediately how to access help. Hiscox was recommended to me by a colleague. (by the way you...

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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