Many thanks for purchasing business insurance from us, and also taking the time to leave your feedback. By taking into account individual feedback, we are able to continuously improve upon our service.
We have reviewed your call with the agent, and I’m disappointed that you felt that the agent was below the standard expected. Ensuring that the cover purchased is fully adequate for specific needs is critical to our regulator and also to us as an insurer. This can take time, and on this occasion it would seem, longer than expected.
As part of our ongoing training and coaching programme, I will ensure that your feedback is taken into account. Should you have further need to speak with our contact centre, I hope that we will provide a service in line with expectations.
Kate Markham
Head of Direct UK
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Надежный клиент
Подтверждено Feefo
13 years ago
Very easy process and simply pricing and easy to build a good level of cover…
Very easy process and simply pricing and easy to build a good level of cover for my business.
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Надежный клиент
Подтверждено Feefo
13 years ago
Very straight forward and easy to use. I have my contents insurance with Hiscox and…
Very straight forward and easy to use. I have my contents insurance with Hiscox and think the service is first rate so added my business as well.
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Надежный клиент
Подтверждено Feefo
13 years ago
Service just as one would expect from such a well respected company. Keep up the…
Service just as one would expect from such a well respected company. Keep up the good work!
Particularly due to the fact that the policy covered the full extent of contract work rather than purely...
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Надежный клиент
Подтверждено Feefo
13 years ago
quick and easy and at a good price
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Надежный клиент
Подтверждено Feefo
13 years ago
Very easy to purchase online; also, good claims experience in the past (burglaries)
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Надежный клиент
Подтверждено Feefo
13 years ago
Good
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Надежный клиент
Подтверждено Feefo
13 years ago
Hiscox has given me the cover I wanted when I wanted it.
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Надежный клиент
Подтверждено Feefo
13 years ago
Very pleased, quick to fill out and complete purchase.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.