Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Hiscox Insurance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 3,893 отзывов

Надежный клиент

12 years ago

A couple of the website pages had issues with constant reloading making it difficult to read,…

A couple of the website pages had issues with constant reloading making it difficult to read, had I not been using Hiscox on the advice of my accountant, I would have went elsewhere.

Hiscox Insurance

12 years ago

Many thanks for your feedback. I'm sorry you experienced issues with our website. We are aware of the problem and are trying to fix this as soon as possible. Apologies for any inconvenience caused. Kind regards, James Harding Cert CII Online Marketing Manager Hiscox UK & Ireland

Надежный клиент

12 years ago

The experience was overall very good and easy to creaate my policy. I however am…

The experience was overall very good and easy to creaate my policy. I however am still awaiting an email response on the change of one part of my policy which I sent on the first of May.

Надежный клиент

12 years ago

no issues

Надежный клиент

12 years ago

Good

Надежный клиент

12 years ago

The website was very easy to use and I was able to select the exact…

The website was very easy to use and I was able to select the exact cover I needed. The price was competitive and I hope to have a long association with Hiscox.

Надежный клиент

12 years ago

I did not take out policy since only option was to set up direct debit -…

I did not take out policy since only option was to set up direct debit - whilst I wished to pay for first year via personal cheque or credit card and then set up direct debit from business account...

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Hiscox Insurance

12 years ago

I am sorry you were disappointed with the experience you received from Hiscox. The only payment options currently available are monthly or annual direct debits. These payment methods allow us to offer continuous policies, which do not require renegotiation each year and a new payment to be set up. The associated reduction in administration costs can be passed on to our policyholders in their premiums. Apologies for any inconvenience caused. Kind regards, James Harding Cert CII Online Marketing Manager Hiscox UK & Ireland

Надежный клиент

12 years ago

easy to use process and reasonable fees

Надежный клиент

12 years ago

Very straight forward and clear process

Надежный клиент

12 years ago

Acquiring insurance on line was easier and more straight forward than speaking to customer service…

Acquiring insurance on line was easier and more straight forward than speaking to customer service personnel who I had originally called. I wanted Hiscox Insurance cover and glad to have secured it...

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Надежный клиент

12 years ago

I purchased my insurance online, so I didn't have any contact with the staff at Hiscox.…

I purchased my insurance online, so I didn't have any contact with the staff at Hiscox. I liked the website, and I thought their price was competitive. They weren't the cheapest, but they were far...

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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