Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Hiscox Insurance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 3,894 отзывов

Надежный клиент

10 years ago

Good value but an incomplete system which requires further action by the end user

good service overall but as yet I have not been emailed copies of my insurance documentation which is extremely annoying as I will now have to chase you for them when I am flat out and really do not...

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Simon

Hiscox Insurance

10 years ago

I am sorry that we have not met your expectations and would like to address this for you immediately. We have attempted to contact you on a number of occasions this week but unfortunately we have been unable to speak to you, please can you confirm a suitable time to contact you by emailing zen.harris@hiscox.com so we can confirm your details so we can send you the documents you require.

Trusted Customer

Kent

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

Purchasing Fine - but I'm buying the Claims Services

Purchasing was easy - time will tell if I have to make a claim.

Trusted Customer

Essex

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

Clear & Simple to use

Trusted Customer

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

Straight forwards

Found the website easy to navigate and there were lots of options to tailor the product to my business needs. Felt the pricing was competitive and would happily recommend to others.

Trusted Customer

London

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

Coverage is reducing and price keeps going up.

Renewal price £200 higher than New Business. The system is stopping me from generating a new quote before the policy expires. After the policy expire, the quote I got was £200 lower. Obviously...

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Phil Thorn

Hiscox Insurance

10 years ago

Thanks for the feedback. We are constantly changing our products and the questions we ask to enhance the price and cover we offer. We automatically move customers onto the latest version of our policy at renewal and encourage existing customers to contact us. Providing some new information can ensure you get the best possible price.

I understand you have purchased a new policy - thank you for continuing to use Hiscox to protect your home and possessions.

Надежный клиент

10 years ago

Easiest form I have ever come across

Trusted Customer

Scotland

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

A very simple and straightforward process

I thought it was very easy to use - a simple and straightforward process that made it easy to get a quote and then purchase the insurance

Trusted Customer

London

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

Very competitive priced insurance when compared against other high- end insurance companies

Trusted Customer

Norwich, Norfolk

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

Easy online experience and best price - recommended

The best I found - recommended

Trusted Customer

Bromley

10 years ago

Что Trusted Customer сказал(-а) о Hiscox Insurance:

I haven't had a confirmation email

Phil Thorn

Hiscox Insurance

10 years ago

Thank you for your feedback. We have checked our records which shows the confirmation email was sent to you after you purchased your policy online. Sometimes they can end up in spam email folders but I will get one of our team to contact you and ensure you get the information ASAP. Apologies for any frustration caused and thank you for choosing Hiscox.

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

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