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Отзывы о Heritage Insurance Brokers | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/heritage-classic-car-insurance | Feefo

Просмотр всех 5,950 отзывов

Trusted Customer

Seaford

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

Excellent service.

Enquiry dealt with efficiently and price competitive.

Trusted Customer

Salisbury

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

Excellent service

They where just superb in the entire process of me looking to insure my camper van. Nothing was too much trouble and if they promise something they will deliver on that promise

Надежный клиент

10 years ago

Advisor totally lacked any understanding of my requirements

It took almost a month to get my insurance documents, admittedly this was between Christmas and the new year but even so with another company I would have got the cover note immediately. This meant a...

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Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

Thank you for your feedback, and so sorry to hear there was a delay receiving your cover note. We're continually improving the training staff receive and this is an issue we will bring up with management.

Trusted Customer

WORCESTERSHIRE

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

Excellent customer service

Always helpful and able to answer my questions

Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

So great to hear that you found our customer service to be excellent! Thanks for taking the time to leave your feedback, and we'll pass you're comments onto the rest of the team.

Trusted Customer

Bristol

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

Very helpful staff and good value.

Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

Thank you for your lovely feedback! It's great to hear that your found the staff at Heritage Classic Car Insurance to be very helpful, and that the insurance policy was good value.

Trusted Customer

Shanklin, Isle of Wight

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

Bad service and uncaring attitude

I contacted Heritage a few months before my policy was due for renewal and asked them to remove one of my classic cars from the policy as I had sold it. Not only did I not get a refund of premium...

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Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

Please accept our sincerest apologies. We take this matter very seriously and will arrange for our management team to look into this matter immediately. As a family run business we pride ourselves on our service and positive team attitude, so if this is something that needs improving we will look into this asap.

Надежный клиент

10 years ago

Good policy not need to claim yet though !!

A comprehensive policy with some nice to have benefits.

Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

Thanks so much for your feedback, it's fantastic to hear that you were happy with your policy and the additional benefits. We'll pass your comments on the rest of the team.

Trusted Customer

bedfordshire

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

clear straight forward quote . easy to deal with. very helpful.

yes

Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

Thanks for your review Mr Poulton, we're a family run business like to ensure that we offer clear straightforward quotes, so that you know what you're getting and that you've got the right level of cover for you and your vehicle, so it's great to hear that you found us easy to deal with and helpful!

Надежный клиент

10 years ago

well worth the phone call

Good comunication, all explained well found me a very good deal would be happy to use them again

Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

Thanks so much for your feedback, we pride ourselves on good communication and our staff clearly explaining the details of your insurance policy, ensuring that you have the right level of cover and protection; so it's fantastic to hear that you found us good to deal with and would be happy to use us again!

Trusted Customer

birmingham

10 years ago

Что Trusted Customer сказал(-а) о Heritage Insurance Brokers:

very good firm 5 star

Heritage Classic Car Insurance

Heritage Insurance Brokers

10 years ago

That's great to hear! Our aim is to provide a high level of service and cover for you and your vehicle, so it's fantastic to know that you'd rate us as 5 star - thank you.

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