The booking process was easy and hassle free and online support was great
Customer Success
Headout
9 years ago
Hey,
Thank you so much for writing in and letting us know how the booking process went for you. The customer support team at Headout works hard to ensure that customers receive what they want, despite any hiccups along the way, and it is incredibly gratifying to know that our team's work has helped someone have a pleasant booking.
So easy. Place to pick up was quick and easy. Skipped the long, slow line that was still like that in the afternoon. Absolutely worth it.
Customer Success
Headout
9 years ago
Hi,
We are glad that we could help you save time on your visit to Catacombs. Thank you so much for taking the time to leave the review. Hope that you will use us again on your next adventure.
All the very best
Viraaj Arora
Head of Customer Success
Отзывы о товаре
Дата покупки: 22/09/2017
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VU
Valued User
9 years ago
Что Valued User сказал(-а) о Headout:
it's great, cheap price
Customer Success
Headout
9 years ago
Hey Kris,
We're so glad to hear that you found value in the service that we're providing. We hope you think of us again the next time you're looking to book an amazing experience.
Our tour leader was really nice with us. Good value for money.
Customer Success
Headout
9 years ago
Hi,
Thank you so much for taking the time to leave a review. It’s a pleasure to serve you. We will ensure that we forward your feedback to our operator and your tour leader, who will be equally glad your enjoyed your experience with us. Hope that you will use us again on your next adventure.
you cancelled our booking after paying and confirming - why ask for feedback on how it was
Customer Success
Headout
9 years ago
Hey Colin,
Our sincerest apologies for being unable to fulfil your reservation with us. There are certain products on our website that are on request from our vendor and because our vendor didn't have the availability for this on the date that you had requested, we had no option but to let you know what had happened and ask you how you'd like to proceed. We can appreciate how you must have been looking forward to enjoying this activity and apologize for not delivering on our word. We assure you we are constantly working on bettering our inventory checks to ensure that we can provide what we are offering to our customers. Certainly we shall exercise a little more tact in terms of our marketing campaigns and feedback requests after such an experience.
Super easy to get the tickets. Then we just skipped the line and went into the catacombs right away! Would definitely recommend this, its the only way to see the catacombs.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.