Отзывы о Habitat Escapes

Thanks so much for your review! We're really glad to hear the property was spacious and comfortable — and even exceeded your expectations, which is always lovely to hear! We really appreciate you flagging a few things for us. Sorry about the missing bedding for the sofa bed — we don't provide it unless the use of the sofa bed is requested. We’ll make sure that the communication is better in future. Thanks also for pointing out the maintenance issues — all really useful for our team to follow up on. The pizza cutter is an item we will suggest to the owner to enhance the kitchen equipment for future guests. Thanks again for staying with us, and we hope to welcome you and your family back again soon! Best wishes, The Silverlake Team

Thanks so much for your lovely review! We're thrilled to hear that after three years of visiting, this property has been your favourite so far — that really means a lot to us. Great suggestion about the stair gate at the top of the stairs — we really appreciate the feedback and will mention it to the owner to help make things even more family-friendly. So glad you found the house and facilities superb overall! Looking forward to welcoming you back again next year! Best wishes, The Silverlake Team

Thanks so much for your lovely feedback! We're really glad you found the house spacious, comfortable, and well appointed — and that the outdoor seating added to your stay. Appreciate your note about feeling a bit overlooked; that’s really helpful feedback and something we’ll definitely pass on to the owner to provide more privacy. It’s great to hear you enjoyed the site too — sounds like there’s still more to explore next time! Hope to welcome you back again soon! Best wishes, The Silverlake Team

Thanks so much for your lovely review! We're really glad you enjoyed the house and its beautiful lakeside location — what a special way to celebrate a diamond wedding anniversary! We do recommend the bunk bed room is best used for children - although the bottom bunks can be used for adults, it would not be ideally suited as you say. So glad the rest of the house worked well for your family! Hope to welcome you all back again soon! Best wishes, The Silverlake Team

Dear guest, Thank you very much for your thoughtful review following your stay at The Mallows. We’re so pleased to hear that you enjoyed the spacious layout of the property, the stunning lake views from the balconies, and the wide range of activities available at Lower Mill Estate. It’s always lovely to hear that our guests find the estate a great place for families to relax and explore. We’re truly sorry for the inconvenience caused by the nesting house martins. These birds are a protected species, and while we do our best to clean up thoroughly between guest stays, the nature of their nesting means that mess can unfortunately reoccur quite quickly. We also apologise for the unresolved issue with the hob. We’re currently reviewing our maintenance response procedures to ensure that reported issues are followed up promptly and effectively. Thank you again for your balanced and constructive comments. We’re delighted that you would consider returning to Lower Mill. Kind regards, Habitat Escapes.

Thanks so much for your lovely review! It sounds like you had a wonderfully busy week with the whole crew — we’re so glad the house and site facilities helped make it enjoyable for everyone (including the dogs!). It’s always great to hear from returning guests, and we’re thrilled you’ll be coming back again. We’ll be ready to welcome you for another fun-filled stay! Best wishes, The Silverlake Team

Dear guest, Thank you for taking the time to leave your feedback. We will be sure to pass this on to the property owner. We're sorry to hear about the cleanliness issues you experienced. We are always onsite, and are more than happy to rectify any oversights. Our bike hire charges are in line with all other local suppliers, and in the event that your activity is delayed for any reason, our team will always be happy to extend your session. Thank you again for your feedback. Kind regards, Habitat Escapes.