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Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Great Rail Journeys

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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Оценок за прошлый год:

Просмотр всех 3,472 отзывов

Trusted Customer

5 years ago

Дата покупки: 25/04/2019

Что Trusted Customer сказал(-а) о Great Rail Journeys:

Very regrettably cancelled due to Coronavirus! Awaiting refund.

Well organised.

Надежный клиент

5 years ago

Дата покупки: 13/01/2020

Poor communication

Our trip was cancelled due to COVID 19 we were told within seven days we would be contacted. No one has been in contact and we have not been refunded our money.We were asked would we like to change...

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Mrs G Taylor

5 years ago

Дата покупки: 12/12/2019

Что Mrs G Taylor сказал(-а) о Great Rail Journeys:

Waiting for reference number to defer cancelled trip to 2021.

We were contacted by Ben to inform us this trip is cancelled. He gave us options. We have chosen to defer this trip to 2021 via an email to Ben but have not had an acknowledgement yet of our choice ...

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Надежный клиент

5 years ago

Дата покупки: 24/02/2020

Hellpful, friendly and efficient

Надежный клиент

5 years ago

Дата покупки: 11/02/2020

Looking forward to a responsible response.

Such brilliant service with all the tours we have been on in the past. We have had a good number of fantastic holidays and the service to us has been commendable. However the concern over our...

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Надежный клиент

5 years ago

Дата покупки: 14/01/2020

Very helpful staff

Very helpful staff. Would definitely recommend them.

Надежный клиент

5 years ago

Дата покупки: 10/02/2019

Well balanced holiday with an excellent tour manager

Mr D May

5 years ago

Дата покупки: 15/07/2019

Что Mr D May сказал(-а) о Great Rail Journeys:

Great company

Not the cheapest in the world but all staff extremely knowledgeable and helpful and all the holidays I've taken with them were very good.

Надежный клиент

5 years ago

Дата покупки: 08/02/2020

Answered my questions clearly

Paul - Customer Relations

Great Rail Journeys

5 years ago

Thank you for your 4 star review, that's great to hear!Victoria

Mr A Yates

5 years ago

Дата покупки: 22/07/2019

Что Mr A Yates сказал(-а) о Great Rail Journeys:

Excellent service

We can only praise Great Rail for their helpfulness in sorting out a very difficult situation. In particular, adviser Luke Simpson, who has dealt with our changing circumstances in a very rapid,...

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Paul - Customer Relations

Great Rail Journeys

5 years ago

Hi, Thanks for your 5 star review, we are pleased to have been able to help in these difficult times.I will pass on your feedback to Luke. Kind Regards Victoria

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Информация о Great Rail Journeys

We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.

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