Excellent follow up from enquiry stage with samples together with answers to all my questions.
Delivery…
Excellent follow up from enquiry stage with samples together with answers to all my questions.
Delivery arrived on time and was well packaged. One small point, the grass is used on my upstairs...
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Надежный клиент
13 years ago
even though they made an error with our order when I contacted them they promptly…
even though they made an error with our order when I contacted them they promptly apologized and put it right
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Надежный клиент
13 years ago
Speedy delivery and well packaged
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Надежный клиент
13 years ago
would tell others about your product and service
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Надежный клиент
13 years ago
Very quick service
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Надежный клиент
13 years ago
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous…
Poor service by the carrier,only the driver,and 10 by 4 metre roll buried under numerous other heavy items.I had to help driver,which was not so good as I am just recovering from heart attack.I know...
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Надежный клиент
13 years ago
the grass had a big section of damage it was a good job i orderd…
the grass had a big section of damage it was a good job i orderd too much
to cover i was able to cut the damaged bit out
Grass 247
Grass247
13 years ago
We are very sorry to hear that your item arrived with damage to it.
Whilst we take every care to carefully package all items we send to avoid any damage taking place during transit unfortunately as we use an external courier very occasionally items may arrive with damage to them.
We are always happy to collect and replace any items with problems such as damage free of charge provided they have not already been fitted.
We would like to try and resolve your issue for you but unfortunately we do not currently have a contact number to call you on so we have sent you an email.
If you could respond to this email with a number and convenient time to call we would be happy to call and discuss your concern and try to resolve it for you.
If you have any further questions please call us on 0800 1952 952.
Kind Regards
Adam
Grass247
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Надежный клиент
13 years ago
very very good
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Надежный клиент
13 years ago
Contact with staff was excellent, slight delay with delivery but not a problem as I…
Contact with staff was excellent, slight delay with delivery but not a problem as I ordered it allowing extra time.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
