Excellent service. Prompt delivery and rapid replacement. Staff very helpful.
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Надежный клиент
Подтверждено Feefo
9 days ago
Bad quality grass
Bad quality grass
Customer Services
Grass247
5 days ago
Hello,
Thank you for your feedback. We're sorry to hear that you're disappointed with the quality of the grass supplied.
We'd welcome the opportunity to understand more about your concerns and look into this further. A member of our Customer Care Team will be in touch with you directly to discuss this.
Kind Regards
Suzanne
Grass 247
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SN
Sreejith Vasudevan Nair
Подтверждено Feefo
GBR
10 days ago
Что Sreejith Vasudevan Nair сказал(-а) о Grass247:
Quality good
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CM
Chris Moore
Подтверждено Feefo
12 days ago
Что Chris Moore сказал(-а) о Grass247:
Spot on
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Надежный клиент
Подтверждено Feefo
12 days ago
Disappointed
Lady on the phone helpful,
But delivery took rather longer than expected
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Надежный клиент
Подтверждено Feefo
12 days ago
Would recommend
Speedy delivery. Helpful delivery driver
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SW
Steven Wilkins
Подтверждено Feefo
14 days ago
Что Steven Wilkins сказал(-а) о Grass247:
Quality seller.
Excellent all round.
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Надежный клиент
Подтверждено Feefo
16 days ago
Easy to order online delivery as stated.
0
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Надежный клиент
Подтверждено Feefo
1 month ago
They are good in terms of quality and issue resolution, although i have some issue with delivery they provide and the communication regarding the delivery.
Over all it was a good experience with them
Customer Services
Grass247
1 month ago
Good afternoon,
Thank you for taking the time to leave your feedback following your order experience. We’re sorry to hear that you were left feeling unsatisfied.
We take all feedback seriously and use it to identify areas where we may need to improve. We also expect all members of our team to maintain a professional and respectful approach at all times.
A member of our Customer Care Team will be in contact with you shortly to learn a little more about what happened and to understand your experience in more detail. We hope this will allow us to address your concerns and begin working towards a more positive outcome.
Kind regards,
Jenny
Grass247
0
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Надежный клиент
Подтверждено Feefo
18 days ago
No Delivery
Still awaiting delivery. Ordered over 3 weeks ago, dispatched 2 weeks ago, still haven't received the turf.
Customer Services
Grass247
16 days ago
Hello Joe.
Thanks for taking the time to leave a review following your purchase. We are sorry to hear that you have experienced a delay in receiving your order.
It looks like your order was dispatched to a third-party courier, and they’ve since told us that your local depot doesn’t have a vehicle large enough to accommodate your grass. Because of that, we’ve arranged a replacement order to reach you on Monday using our own transport team.
While most of our deliveries arrive on time and in full, we cannot guarantee every delivery date. There are sometimes factors, such as the situation here, that are outside of our control.
We’ll do our best to have your order with you as planned on Monday.
Kind regards,
Joanne.
Grass247.
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Grass247 is one of the UK's leading artificial grass specialists, offering a fantastic range of quality artificial grass at amazing prices.
From realistic lawns to pet-friendly grass, we make it easy to transform your garden with our Lowest Price Guarantee, free samples and fast UK delivery.