They were available on a Sunday, next day appointment and the problem was resolved in one trip. The engineer was knowledgeable and helpful.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Peter --
Indeed! we try to cater for where best possible - so next day or same appointments in most instances are available. Also like you say, we do try to resolve the problem in a single visit. Thank you for sharing your experience after our visit.
Kind Regards,
The Grande Digital Team
Clear explanation of solutions and options and clean, tidy and well executed work. Thomas did an excellent job and was more than he.pful
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
We are so pleased we were able to meet your expectations - fantastic feedback for the engineer who made the visit. If you require any further assistance please do not hesitate to contact the team.
Thanks again - have a great day.
Kind Regards,
The Grande Digital Team
Good afternoon sir --
Thank you for taking the time out of your day to write a review after our recent visit. We are glad to hear the work and service received was to your satisfaction. Our prices are advised before any work commences and of course with no obligation. If you experience any further issues please do not hesitate to call the team where we will be delighted to further assist.
Thanks again and have a great day.
Kind Regards,
The Grande Digital Team
Very quick same day installation clean &a tidy retuned tv left working good
Very good job clean &I tidy left with good all tuned in
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Alan --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. Excellent that we made the visit on the same day and everything left clean and tidy and not to mention the TV is now fully operational - reception perfection!
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Great experience friendly and professional staff reached on time as promised
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Great review! Exactly what we love to read. If you experience any further issues after our please do not hesitate to contact the team. Thank you for taking the time to write a review.
Kind Regards,
The Grande Digital Team
Had to reschedule twice but when the work was done I was happy with it
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
Firstly thank you for your understanding with the reschedule of the appointment on two occasions. We are obviously pleased that when the work was completed it was to your approval and still scored us five stars, thank you so much.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Super nice & friendly guy, turned up on the time. However, due to Health & Safety concerns, his ladder was way too short. It couldn't reach the roof. So a waste of both his time, and mine. This...
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Grande Digital
grandedigital.co.uk
3 years ago
Good morning sir --
We appreciate your feedback and apologies that on this occasion we were unable to assist. Obviously there is zero tolerance with anything related to health and safety, we cannot risk harm or injury to an engineer or customer. For most visits its difficult to know until the engineer arrives to asses the property etc.
We hope you managed to resolve the problem in the meantime. Have a good day.
Kind Regards,
The Grande Digital Team
Great service. Engineer Andrew was very knowledgeable, pleasant and efficient
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf.
It's really appreciated by the team that you took the time to write a review and share your experience.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Good morning sir --
Thank you for taking the time to write a review after our recent visit. As with every job, we do advise on pricing without obligation. However, our warranty provided and hopefully the professional service provided by the engineer was value for money. Please do not hesitate to contact us if you experience any further issues where we would be delighted to help.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Good morning sir --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the staff members who assisted you with your concern. If you experience any further issues do not hesitate to contact the team.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.