grandedigital.co.uk больше не является активным клиентом Feefo
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SU
Sue
Подтверждено Feefo
Sandbach
3 years ago
Что Sue сказал(-а) о grandedigital.co.uk:
Neil was excellent very polite and friendly and knew exactly what the problem was ,very competent. Would definitely recommend price ok
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Sue --
Many thanks for the feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. Your comments will be shared with the engineer who served you, thank you on his behalf.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
BRILLIANT SERVICE. HIGHLY RECOMMENDED
Superb workman, can’t praise him enough. Competent and great at tidying up after job completed.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. We are delighted the work completed was to your satisfaction.
Have a lovely day and thanks again.
Kind Regards,
The Grande Digital Team
0
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CO
COLIN
Подтверждено Feefo
spalding
3 years ago
Что COLIN сказал(-а) о grandedigital.co.uk:
Good service by very knowledgable engineer
Investigated lack of signal quickly. Replaced box on antenna. Problem solved. Very pleasant young man explained the problem .job done
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Colin --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. Your comments will be shared with the engineer and team members.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
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FR
fran
Подтверждено Feefo
3 years ago
Что fran сказал(-а) о grandedigital.co.uk:
Was really happy with the service very pleasant engineer that came out and the office staff were lovely to talk to
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Fran --
The engineer will soon receive a copy of this review - really nice feedback, so thank you on everyones behalf.
It's really appreciated by the team that you took the time to write a review and share your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
I should have got a second quote
I couldn't help feeling I've been swindled. £ I am 80 years old and partially sighted and felt very vulnerable. I was happy about the job but don't know whether the price was right or not
Grande Digital
grandedigital.co.uk
3 years ago
Good morning sir --
We are sorry to learn that you feel this way after our recent visit. The engineer always carries out a free survey (no call out charge) then advises on price with no obligation before any work is carried out. Its the customers decision if they wish to proceed, we happy to just leave a quote for you to think about it or get alternative quotes. This will be investigated further if the OAP discount was applied.
Have a good day.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
We have now checked back with our management team and the engineer who visited your property. The OAP discount was indeed applied. Also, prices are somewhat different to what they were 20 years since you last had similar work.
The engineer also gave feedback that he thought you were genuinely pleased with the work completed when everything was back up and running. Please keep your receipt safe as that will serve as your guarantee. The 1 star is obviously disappointing but we respect your comments.
We wish you all the best sir.
Kind Regards,
The Grande Digital Team
0
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DA
Dave
Подтверждено Feefo
Derby
3 years ago
Что Dave сказал(-а) о grandedigital.co.uk:
The engineer was polite and professional did the job really quickly
Really pleased with the engineer very professional
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Dave --
The engineer who visited your property will soon hear about your excellent feedback, so thank you on his behalf. Great to hear as well that you were happy with the work completed in a professional and timely manner.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
Quick efficient service thanks helpful and thorough
Easy to use no hassle friendly guy
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
It's really appreciated that you took the time to write a review and share your experience. Brilliant feedback and kind comments as well for the engineer who served you.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Yes I would recommend them .very efficient. Good job done.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon sir --
You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property. If we can be of any further assistance please do not hesitate to contact.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Quick and painless
Quick and painless. Turned up on time, quoted and carried out the work as requested . All in the same visit.
Grande Digital
grandedigital.co.uk
3 years ago
Good morning sir--
Great to hear that the service received by the engineer was to your satisfaction, completing the work on the same visit.Thank you from the team for leaving a review after our recent visit.
Enjoy the rest of your day and have a great weekend.
Kind Regards,
The Grande Digital Team
0
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MR
mrs
Подтверждено Feefo
3 years ago
Что mrs сказал(-а) о grandedigital.co.uk:
Brilliant, all done within 2 hours from call to fitting. Engineer was excellent and helped to tune in new tv x
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Mrs Forbes --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer and that we managed to resolve the issue within 2 hours of your initial enquiry.
Enjoy the rest of your day and have a lovely weekend.
Kind Regards,
The Grande Digital Team
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.