grandedigital.co.uk больше не является активным клиентом Feefo
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PA
Paul
Подтверждено Feefo
3 years ago
Что Paul сказал(-а) о grandedigital.co.uk:
Quick & quality service, great experience. Mark was a pleasure. Thank you
Quick & quality service, great experience.
Moved sky dish when scaffold had blocked signal. No issue for them. Mark was a pleasure. Thank you
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Paul --
You are very welcome, it was our pleasure to serve you. It's really appreciated that you took the time to write a review and sharing your positive experience.
Enjoy the rest of your day and have a great weekend.
Kind Regards,
The Grande Digital Team
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MI
Michelle
Подтверждено Feefo
Ormskirk
3 years ago
Что Michelle сказал(-а) о grandedigital.co.uk:
Professional, quick and very polite. Brilliant service
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Mrs Berry --
Thank you from the team for writing a review after your positive experience.
Enjoy the rest of your day and have a lovely weekend.
Kind Regards,
The Grande Digital Team
0
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CH
Chris
Подтверждено Feefo
3 years ago
Что Chris сказал(-а) о grandedigital.co.uk:
Job well done
Good service and although they couldn't visit the day I phoned as originally hoped for, the firm kept in touch and a mutually acceptable date was fixed. The engineer called as planned and was...
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Grande Digital
grandedigital.co.uk
3 years ago
Good morning Chris --
Firstly thank you for considering Grande Digital to assist you with your reception issues. We are grateful for your understanding and patience regarding the rearranged date of your appointment.
We do always advise on costs with no obligation before any work is carried out, but we hope the guarantee provided gives you peace of mind and the work completed to a professional standard.
If you experience any further problems do not hesitate to contact. Have a lovely weekend and thanks again for the five stars.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Very quick efficient service. Very helpful engineer sorted our problem out & had it fixed in no time
Grande Digital
grandedigital.co.uk
3 years ago
Good morning sir --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day and have a great weekend.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Friendly and professional technician - quick to diagnose and fix problem to excellent standard
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Thank you so much for the excellent feedback for the technician who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience, so thanks again from the team.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Excellent. Service
Excellent service
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
It's really appreciated that you took the time to write a review and share your positive experience on Feefo.
On behalf of the team, thanks again - have a great day.
Kind Regards,
The Grande Digital Team
0
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HE
HELEN
Подтверждено Feefo
3 years ago
Что HELEN сказал(-а) о grandedigital.co.uk:
Dodgy experience!
Man arrived and went upstairs to test the signal in the loft. Didn’t take an aerial with him. Came down and said it would work. Went to his van and said I will get a call from a lady. Lady rang and...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Helen --
We are sorry to learn of your experience on this occasion. The engineer who made the visit to your property has since been consulted. He did take a test aerial into the loft, which is only 12" long so may well not have been spotted.
Regarding the discount offered, we would have simply bought the job to ourselves at cost to simply keep the engineer busy. We can assure you that the appropriate tests were done and aerial cost options provided.
Kind Regards,
The Grande Digital Team
1
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Надежный клиент
Подтверждено Feefo
3 years ago
On time, friendly, competent.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Great to hear that the service received was to your satisfaction.
Thank you from the team for leaving a review after our recent visit.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
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JO
Joan
Подтверждено Feefo
Doncaster
3 years ago
Что Joan сказал(-а) о grandedigital.co.uk:
Ripped off
The man was very pleasant said I would not be charged for him to tune my TV in so I was very shocked when the girl said it was £48 which is a a lot of money for a 78year old
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Joan --
We are sorry to learn of your experience on this occasion. Your comments will go back to our management team who will look into this further. A television tune in is a chargeable job, so really not sure why you were told there would be no charge.
All the same, we will investigate and get back to you.
Kind Regards,
The Grande Digital Team
Grande Digital
grandedigital.co.uk
3 years ago
Our customer service team have since tried to call but no answer.
A voice message has been left. They will try again to explain further.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Great service. Quick, efficient and I have TV again!
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thank you so much for taking the time to write a review after our recent visit to your home. Excellent feedback that the service was great, quick and efficient and of course you now have reception perfection!
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.