grandedigital.co.uk больше не является активным клиентом Feefo
Просмотр всех 2,046 отзывов
Надежный клиент
Подтверждено Feefo
3 years ago
Great service and fixed our problem very quick!
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thank you so much for the 5 star score on Feefo, its really appreciated by the team. Excellent feedback that the service received was to your satisfaction and the issue sorted in a timely manner.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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Надежный клиент
Подтверждено Feefo
3 years ago
Would not recommend
Poor service all round
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Of course we are sorry to learn of your experience. Would you be able to elaborate on your review and the service provided?
We acknowledge all feedback for future improvements.
Kind Regards,
The Grande Digital Team
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PH
philip
Подтверждено Feefo
Wigan
3 years ago
Что philip сказал(-а) о grandedigital.co.uk:
Excellent service
The service was excellent. 3.5 hours from ringing to job complete.
The only drawback was I would have liked to be given some idea of cost at an earlier time, as it was much more expensive than I...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Philip --
Firstly thank you for taking the time to write a review and share your experience on Feefo. Your feedback regarding the service provided by the engineer will be forwarded to the team. The normal process is that prices are advised before any work is carried out without obligation. However, your feedback will be shared with our service team.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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Надежный клиент
Подтверждено Feefo
3 years ago
Really bad service, engineer didn’t want to do the job
Didn’t want to do the job, no phone call back explain anything. Really disappointed
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon
We have consulted the engineer who made the visit. He made a 20 minute diversion to try and get parking at the hotel in the city centre of York.
When he eventually got to the car park, four people confronted him asking him to move as the allocated spot suggested by the hotel was not his to use.
We are sorry we were unable to assist on this occasion but unless engineers have suitable parking its impossible to work as they need access to their van with tools and equipment etc.
Kind Regards,
The Grande Digital Team
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PH
PHILIP
Подтверждено Feefo
3 years ago
Что PHILIP сказал(-а) о grandedigital.co.uk:
Initial contact efficient with timely response
Engineer personable and easy to communicate with
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Philip --
Great to hear we reached you at the scheduled time and the service provided by the engineer was to your satisfaction, thank you from the team for sharing your experience after our recent visit.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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DO
Douglas
Подтверждено Feefo
3 years ago
Что Douglas сказал(-а) о grandedigital.co.uk:
Excellent highly recommended
Excellent service from there customer services engineer very knowledgeable and friendly
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Douglas --
We are so pleased we were able to meet your expectations.
It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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DA
David
Подтверждено Feefo
3 years ago
Что David сказал(-а) о grandedigital.co.uk:
Jamie credit to the company deserves a Xmas bounous
Jamie fixed TV cable connection within a HR without a new TV antenna a credit to the company job no 364284 10 December however who ever was guy job no 362746 thursday 8 december needs to be fired...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon David --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer who served you. As for the other engineer who suggested a new aerial on 8th December we can check back with him and investigate what happened here. All the same, thank you for the 5% review.
Enjoy the rest of your day and have a great Christmas.
Kind Regards,
The Grande Digital Team
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PH
PHIL
Подтверждено Feefo
3 years ago
Что PHIL сказал(-а) о grandedigital.co.uk:
Absolutely fantastic service from Paul. Price high for the top grade system. But that’s inflation I guess
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Phil --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. Kind words also for the engineer who completed the work.
Have a lovely day and thanks again.
Kind Regards,
The Grande Digital Team
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GL
Glynis
Подтверждено Feefo
Mk11
3 years ago
Что Glynis сказал(-а) о grandedigital.co.uk:
Brilliant and quick repair will use again.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Glynis --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo. It would be our pleasure to serve you in the future should you need us.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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Надежный клиент
Подтверждено Feefo
3 years ago
I would recommend this company
Fast competent service, very pleased, thank you
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
You are very welcome, it was our pleasure to assist you. It's really appreciated that you took the time to write a review.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.