grandedigital.co.uk больше не является активным клиентом Feefo
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CH
Chloe
Подтверждено Feefo
3 years ago
Что Chloe сказал(-а) о grandedigital.co.uk:
Would recommend!
Very quick, efficient and friendly. Did the job with minimal mess. Very pleased. Thank you.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Chloe --
You are very welcome and thank you for considering the services of Grande Digital, it was our absolute pleasure to serve you. Your feedback will be shared with the team and engineer who visited your property.
Enjoy the rest of your day and thanks again.
Kind Regards,
The Grande Digital Team
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CH
CHRIS
Подтверждено Feefo
3 years ago
Что CHRIS сказал(-а) о grandedigital.co.uk:
Turned up on time. Very polite and efficient. Great service.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Chris --
Really good that we reached in a timely manner and the engineer who served your property was helpful. Thank you so much for the 5 star score on Feefo, its really appreciated by the team.
Kind Regards,
The Grande Digital Team
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AN
Andrew
Подтверждено Feefo
3 years ago
Что Andrew сказал(-а) о grandedigital.co.uk:
They haven’t been yet !!!!!
Grande Digital
grandedigital.co.uk
3 years ago
Good morning Andrew --
Having checked with our system we believe the original appointment of the 28th December had to be rescheduled, and we have since attended your property on the 30th and completed the work?
Apologies for any inconvenience this may have caused.
Kind Regards,
The Grande Digital Team
AN
Andrew
3 years ago
Colin the engineer was fine did a good job in less than an hour, but the cost for doing the work plus parts was a ripoff !!!
The replacement amplifier was less than £40 on line but I was charged £250.00 plus vat for a job that took less than an hour overall !!!
Would not recommend.
Grande Digital
grandedigital.co.uk
3 years ago
Hi Andrew --
We don't just charge for parts though and customers always have the option to just accept the quote without obligation. Your receipt which would have been emailed will cover all parts and labour.
Regards
AN
Andrew
3 years ago
So as I know the replacement amplifier only cost around £40, you are telling me that the Labour Cost for less than one hours work is £210 ?
As I said it is a RIPOFF.
Grande Digital
grandedigital.co.uk
3 years ago
Hi Andrew --
Of course the work completed isn't just parts and labour, which yes the warranty covers. We have to pay to retain good quality employees such as Colin, as well as our own week on week rising costs not to mention advertising, plus taking into account fuel, insurance and to ensure customers we will be around to uphold warranties.
But as mentioned previously, its always the customers decision if they wish to have the work done, we are happy to provide a quote for customers to consider and shop around.
Regards
AN
Andrew
3 years ago
There’s also a thing called TRUST and VALUE FOR MONEY neither of which seem to be traits in your company’s philosophy and obviously you must have significant overhead costs based on what I was charged.
Grande Digital
grandedigital.co.uk
3 years ago
Your comments will be shared with our management team.
Regards
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PA
PAM
Подтверждено Feefo
Slough
3 years ago
Что PAM сказал(-а) о grandedigital.co.uk:
Peter the installer was perfect, very polite, informative, clean and tidy a
Excellent, very professional and did exactly what said they would very good at keeping ne informed along the way
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Pam --
We are so pleased we were able to meet your expectations, your kind words will be shared with the engineer who served you and the team. It's really appreciated that you took the time to write a review and sharing your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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RO
ron
Подтверждено Feefo
3 years ago
Что ron сказал(-а) о grandedigital.co.uk:
Excellent, well priced service, superb results.
Superb engineer, was extremely thorough, showed me through everything, there were issues with the original install which I was expecting due to the original install being too cheap.
Service was...
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Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Ron --
Thank you so much for the excellent feedback for the engineer who made the visit to your property. It's really appreciated you taking the time to write a review sharing your experience. Great to hear you have you. ow have reception perfection!
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
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RY
Ryan
Подтверждено Feefo
3 years ago
Что Ryan сказал(-а) о grandedigital.co.uk:
Top service
Amazing professional service. The engineer was brilliant. Talked us through everything that was. needed for the job to be completed. Checked everything was working before he left.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Ryan --
It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. If you experience any further issues do not hesitate to contact the team.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Excellent workmanship
Put himself out to sort out the problem with my tv aerial and fix the problem.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Thats really good to learn that we managed to sort the problem and the service received met your expectations. Thank you from the team for writing a review after your positive experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Good service but slightly more expensive than expected. Good job done at short notice though
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon --
Great to hear that the service received was to your approval. We do always advise on costs involved with no obligation before any work is carried out. It's really appreciated that you took the time to write a review - please do not hesitate to contact the team if you experience any further issues.
Have a great day and thanks again.
Kind Regards,
The Grande Digital Team
0
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SI
sid
Подтверждено Feefo
3 years ago
Что sid сказал(-а) о grandedigital.co.uk:
Great engineer. Knowledgeable and friendly.
Grande Digital
grandedigital.co.uk
3 years ago
Good afternoon Sid --
The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf.
It's really appreciated by the team that you took the time to write a review and share your experience.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Prompt, professional service removing an old aerial that was presenting a safety hazard
Grande Digital
grandedigital.co.uk
3 years ago
Good morning --
Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review on Feefo.
Enjoy the rest of your day.
Kind Regards,
The Grande Digital Team
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.