The trip was well put together with an alternative course identified due to one of the courses under maintenance. Transport worked well and the hotel was good and in an ideal location.
All the...
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Rusty
Golfbreaks
22 days ago
Hello,
Thank you for sharing such detailed feedback. We’re pleased that the trip was well organised, that a suitable alternative course was identified, and that the transport and well-located hotel all worked so effectively.
It’s also great to hear that the courses provided an enjoyable test overall. We do, however, appreciate your disappointment at encountering maintenance at Benamor without advance notice. Proactive information such as this helps customers know what to expect, and your feedback will help us review how these updates are communicated.
When planning your next trip, our Early Birdie offers can help secure preferred courses and tee times in advance. The Golfbreaks Customer Portal and App also keep your itinerary, transfers and travel documents conveniently together, while your Breakpoints loyalty rewards can add further value to booking with us again.
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Hiya Ed,
Thank you for your amazing five-star feedback! We’re delighted that everything was so well organised and that your golf break proved to be the perfect trip.
Why not make the next one another Early Birdie? Booking early can help secure your preferred venue, dates and tee times, while the Golfbreaks Customer Portal and App make managing everything simple. Your Breakpoints loyalty rewards can also make returning to Golfbreaks even more rewarding.
We look forward to arranging your next perfect golf trip!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Shocking golf course , if I'd have paid £10 it would have been £5 too much. Don't think they have greenkeepers , probably just local gardner, one man n van
Rusty
Golfbreaks
22 days ago
Hi Lee,
Thank you for your candid feedback. I’m very sorry that the condition and presentation of the golf course fell so far short of your expectations and left you feeling that it represented extremely poor value.
This is not the standard of on-site experience we want our customers to receive. We will relay your comments regarding the course maintenance and overall condition directly to the supplier for their review. Feedback such as yours is extremely important, as it enables us to challenge our partners and assess the experience being delivered to Golfbreaks customers.
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
As always Golfbreaks were very efficient and friendly, everything was exactly as requested. Hawkstone Park was excellent. Hotel and food superb. Both golf courses were in great condition and the...
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Rusty
Golfbreaks
22 days ago
Hello Paul,
Thank you for such fantastic feedback and, most importantly, for choosing Golfbreaks for a sixth time. Your continued trust means a great deal to us.
We’re delighted that everything was arranged exactly as requested and that Hawkstone Park delivered such an excellent experience. From the superb hotel and food to both courses being in great condition, it sounds as though the entire group had a thoroughly enjoyable trip.
When it’s time for trip number seven, our Early Birdie offers can help you secure the best choice of dates and tee times. The Golfbreaks Customer Portal and App will make managing the group, payments and travel documents straightforward, while your Breakpoints loyalty rewards can bring additional value to your next booking.
We look forward to making number seven every bit as memorable!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Excellent service from first contact to completion of our trip. Friendly and knowledgeable staff who take care of all details. Highly recommended and will be using again myself.
Rusty
Golfbreaks
22 days ago
Dear Paul,
Thank you for your excellent feedback and recommendation. Providing knowledgeable, friendly support and taking care of every detail from the first conversation through to the completed trip is exactly the experience we want every customer to receive.
It’s especially rewarding to know that you intend to book with us again. Our Early Birdie offers can help you secure your preferred dates, venue and tee times, while the Golfbreaks Customer Portal and App make it easy to manage your itinerary, payments and travel documents. Your Breakpoints loyalty rewards can also make your next golf break even more rewarding.
We look forward to taking care of all the details again for you soon!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Couldn’t do enough travel, golf and hotels spot on
Rusty
Golfbreaks
22 days ago
Hi Jonny,
Thank you for your fantastic five-star feedback. We’re delighted that our team couldn’t do enough for you and that the travel arrangements, golf and hotels were all spot on.
When the time comes to plan your next trip, our Early Birdie offers can help you secure a great-value break well in advance. The Golfbreaks Customer Portal and App also make it easy to manage your itinerary, payments and travel documents, while your Breakpoints loyalty rewards can make booking with us again even more rewarding.
We look forward to arranging another memorable golf break for you!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Great break, great help and support from the initial inquiry to our actual trip. Looking to go with golf breaks again next year. Highly recommend.
Rusty
Golfbreaks
22 days ago
Hiya,
Thank you for your fantastic feedback and recommendation. We’re so pleased that you received great help and support throughout the entire journey—from your initial enquiry right through to enjoying the trip itself.
As you’re already considering another break next year, our Early Birdie offers are a great way to secure your preferred venue, dates and tee times ahead of demand. Once booked, the Golfbreaks Customer Portal and App make it easy to manage the details, while your Breakpoints loyalty rewards can add even more value to your return.
We look forward to helping make next year’s golf break another great one!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
Very well organised trip and great responding to travel disruption on day of arrival
Rusty
Golfbreaks
22 days ago
Hi Les,
Thank you for your excellent feedback. While travel disruption is never the way anyone wants a trip to begin, we’re delighted that our team responded quickly and supported you effectively on the day. Knowing that you also found the overall trip so well organised is particularly rewarding.
When you’re ready to travel again, our Early Birdie offers can help secure your preferred arrangements in advance. The Golfbreaks Customer Portal and App will also keep your itinerary, vouchers and transfer details close at hand, while your Breakpoints loyalty rewards can add further value to your next booking.
We look forward to organising another smooth and enjoyable trip for you.
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
All good, smoothly handled. No problems all ready when we got there, good work.
Rusty
Golfbreaks
22 days ago
Hello Mark,
Thank you for your five-star feedback. We’re delighted that everything was handled smoothly and ready for your arrival, allowing you to enjoy the trip without any problems. That straightforward, hassle-free experience is exactly what we aim to deliver.
Our Early Birdie offers can help you secure another well-organised break in advance, while the Golfbreaks Customer Portal and App make it easy to keep your itinerary, payments and travel documents together. Your Breakpoints loyalty rewards can also bring additional value to your next booking.
We look forward to doing another great job for you!
Kind regards,
Rusty Pro
Golfbreaks Head of Customer Experience
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.