Great service, great team and will definitely use again
I really appreciated the personal touches. Especially receiving a call after booking to confirm and answering questions I had
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Надежный клиент
Подтверждено Feefo
6 years ago
Great service
I was a little bit worried booking through Globe hunters as the flights were a lot cheaper than where I normally book through however there was no need to worry. I received my confirmation the...
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Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Надежный клиент
Подтверждено Feefo
6 years ago
the flight was significantly cheaper than those available on other sites,
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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TC
Trusted Customer
Подтверждено Feefo
6 years ago
Что Trusted Customer сказал(-а) о Globehunters:
Efficient and effective service and very good value
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Надежный клиент
Подтверждено Feefo
6 years ago
Excellent and efficient service
Really pleased customer here.
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Надежный клиент
Подтверждено Feefo
6 years ago
Efficient and unfussy
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
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Надежный клиент
Подтверждено Feefo
6 years ago
Excellent customer focuses company. We dealt with them a a time of high stress due to the collapse of Thos Cook and they were always contactable and helpful. You should have no hesitation about using...
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Mavyreen
Globehunters
6 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.Hope to service your flight needs again in the future!
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TC
Trusted Customer
London
6 years ago
Что Trusted Customer сказал(-а) о Globehunters:
Well priced flights, v poor when things go wrong...
I’ve used Globehunters a few times - online service works and they do the basics - ticket issue etc - well. That said, my experience was very poor following a flight cancellation due to the recent...
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Mavyreen
Globehunters
6 years ago
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We would request you to understand that the cancellation made by the airline was due to a natural disaster - it is out of Globehunters and the Airline's control.
We took the time in offering you an alternative as per the advice by the airline. Since your booking was partially used (inbound had already flown), the Airline is responsible for arranging an alternative flight for you and we have to go by their rules and their advice.
Concerning your refund, this is calculated by the Airline's Refunds Team, not us. This is because, as mentioned above, you have already used part of the ticket. We as a travel agency do not dictate refund amounts on partially used tickets - Airlines do. We would be only able to advise on a round-trip fare in case of normal cancellation(voluntary cancellation). Once a ticket is used, the airline refund will calculate the ratio of the fare that was used and how much will be refunded (if any).
With regards to the refund time, we have quoted you the standard advised time of 8-10 weeks. If the refund is issued from the airline/our suppliers sooner, we will be more happy to inform you about it.
But we would like to take the opportunity to advise that we did not take any action without your prior authorization.
Once again we sincerely apologize for the inconvenience caused.
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TC
Trusted Customer
Подтверждено Feefo
6 years ago
Что Trusted Customer сказал(-а) о Globehunters:
Good service
Mavyreen
Globehunters
6 years ago
Thanks for your five-star rating and review. We really appreciate your feedback! Hope to service your flight needs again in the future!
0
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Надежный клиент
Подтверждено Feefo
7 years ago
Very good service all documents e-mailed quickly once booked good price
Recommend highly to family and friends we are just in process of booking more flights to New York in six weeks time through globe hunters most comoetituve prices
Mavyreen
Globehunters
6 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!Hope to service your flight needs again in the future!
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
