A1 in competitive pricing and customer satisfaction
A highly competitive priced ticket, sold to me without a fuss.. Soon after, it follows a staff member clarifying the barebones is exactly what I have wanted, thus avoiding any confusion. A1 services....
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Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Poor communication
Communication is very poor
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We have escalated this case internally to investigate further with our customer support.
We hope we can have the opportunity to serve your travel needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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MO
Mr Emmanuel Akin-Onigbinde
Подтверждено Feefo
3 years ago
Что Mr Emmanuel Akin-Onigbinde сказал(-а) о Globehunters:
Big thanks to Jerin!
Booking was seamless, and the travel consultant Jerin Thomas was a delight. Sorted everything for us super quickly and smoothly.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MS
Mr Rob Smith
Подтверждено Feefo
3 years ago
Что Mr Rob Smith сказал(-а) о Globehunters:
Andrew from Globehunters provided a swift and competent booking process
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MO
Mrs Hannah Oertel
Подтверждено Feefo
3 years ago
Что Mrs Hannah Oertel сказал(-а) о Globehunters:
impossible to contact and book, nightmare, world of regret booking with them
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We normally have very high levels of responsiveness. We have escalated this case internally to investigate further with our customer service.
We hope we can have the opportunity to serve your travel needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
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MT
Mr Ronald Taylor
Подтверждено Feefo
3 years ago
Что Mr Ronald Taylor сказал(-а) о Globehunters:
I thought that thai airways luggage allowance was 30klo per person not 20 k
I thought that you was good and quick but i was not so happy that i had to pay separately for me and my wifes luggage as i have never had to do that before that is the only negative
1
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MD
Mr Michael Doran
Подтверждено Feefo
3 years ago
Что Mr Michael Doran сказал(-а) о Globehunters:
The initial booking page arrived via Skyscanner should make it clear that the booking/pricing was for a basic booking, followed by requesting further pricing for other options such as baggage.
Mavyreen
Globehunters
3 years ago
Hi,
Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
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MC
Mrs Cecily Chappel
Подтверждено Feefo
London
3 years ago
Что Mrs Cecily Chappel сказал(-а) о Globehunters:
Efficient and easy to deal with.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Flight booking
It was easy to book online but the only thing that surprised me was I had to pay an additional fee for my baggage which wasn’t shown on the initial advertised price
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers! Apologies for not having the baggage information made clear during your booking journey.
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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Надежный клиент
Подтверждено Feefo
3 years ago
Transparency and inconsistency in pricing
The flight was a no luggage flight and the information was hidden.
Also, i was quoted two different prices to add luggage for the same flight
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
