Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Getsafe | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

NE

Neil

3 years ago

Что Neil сказал(-а) о Getsafe:

Only good if you feel like you want to be tied to one insurer for good

They seem really difficult to deal with, the lack of information around renewal date was odd and I had to ask them what my renewal price was. When asking them questions, they only seem to answer one...

читать еще

Stephanie Bohny

Getsafe

3 years ago

Hey Neil, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

Надежный клиент

3 years ago

Really pleased

Really happy and very pleased that this company recognise customers by giving reductions for staying with them, thank you Getsafe, much appreciated especially at this time due to the rising costs of...

читать еще

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

RO

Rosalin

3 years ago

Что Rosalin сказал(-а) о Getsafe:

The renewal payment was taken out without warning

Stephanie Bohny

Getsafe

3 years ago

Hey Rosalin, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

Надежный клиент

3 years ago

All done as required

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

WE

Wendy

Stockport

3 years ago

Что Wendy сказал(-а) о Getsafe:

Brilliant Service.

Fantastic service and communication, so easy to use and download the app.

Stephanie Bohny

Getsafe

3 years ago

Hey Wendy, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Надежный клиент

3 years ago

100% recommend. Easy to speak to the team, great customer service and good value for money.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

MA

Martin

Wakefield

3 years ago

Что Martin сказал(-а) о Getsafe:

Good company

Customer service could be quicker, took several days to make adjustments to my policy. But great cover at the cheapest price.

Stephanie Bohny

Getsafe

3 years ago

Hey Martin, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0

Надежный клиент

3 years ago

Great service and easy website

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

Надежный клиент

3 years ago

Thanks

0

Надежный клиент

3 years ago

Because you don’t respond when I try to contact only when I cancel renewal payment than you continually send reminders

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

0

Надежный клиент

3 years ago

Never had to make a claim but have had nothing but a positive experience so far, the prices are fair and the app is so simple to use. So far so good.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

0