Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
You are of course welcome to return your purchase under our 30 day money back guarantee and we will be happy to process a refund for you.
Please do not hesitate to contact us should you have any further queries.
Kind regards,
Gemporia.
Gemporia is a great place to gift shop. I love looking at the vast majority of items offered. The shows provide information about the gemstone jewelry offered and I find it entertaining. Customer...
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Отзывы о товаре
Дата покупки: 09/05/2024
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EM
Elissa Mantovani
Подтверждено Feefo
Hicksville
2 years ago
Что Elissa Mantovani сказал(-а) о Gemporia.com US:
Meaning? Postal service? Customer service? I have always had pleasant exchanges with the representatives. The staff is not pushy or judgemental which I love.
The shipping and packaging were great. Items arrived quickly and there was no damage. Customer service is always on hand to answer questions. I love shopping with Gemporia.
Hello,
Thank you for your review.
We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations. We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.
The quality of our products is very important to us, and your feedback has therefore been passed over to the relevant members of our team to be looked at further.
Please do not hesitate to contact us should you have any further queries.
Kind regards,
Gemporia.
Haven’t received my items from this order. After almost 4 weeks since order was placed. Tracking shows it was never received by shipping partner. I have not received a refund. I have not received any...
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Jayne - Help Team
Gemporia.com US
2 years ago
Hi,
Thank you for your review.
We are sorry to hear of the issues you have experienced with this order, and understand how disappointing this can be.
We can confirm that an investigation has been raised, and we will be in touch via e mail as soon as we have a response, and that there has been a slight delay on this occasion due to Bank Holidays in the UK.
Kindest regards,
Gemporia.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
