I paid extra for a fast delivery. when I rang to confirm the delivery would be 3 days. I was told 5 days which made me very annoyed so I asked to speak to a supervisor. Who would ring me back, after...
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Отзывы о товаре
Дата покупки: 25/02/2014
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Надежный клиент
12 years ago
Excellent service and super quick delivery, very impressed thank you
I've bought from Gemcollector several times, always excellent service. I am very pleased with the quality (and value for money) of the items purchased and will buy more in the future.
Correspondence is basic and their pictures are misleading- they put more than one gem in the pic expecting to get all of them and then you get one in the post.
Отзывы о товаре
Gem Collector UK
Gem Collector UK
12 years ago
Good afternoon,
Thank you for your feedback regarding item IQIG90.
It was great speaking with you today with regards to the issues that you have had with this particular item and other items that you have ordered from us. We are sorry to hear that you felt as though our product images were misleading and that this particular one displayed seven stones, when you would only be ordering one. This may have been done to show the variety within the gemstone and to show you the subtle differences within tanzanite. However, we can understand why this may have been misleading and we will gladly pass your comments onto the rest of the Gem Collector team.
If you require any further assistance, please contact our help team.
Kind regards,
Clare W - Help Team
www.gemcollector.com
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
