Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Отзывы о товаре
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Дата покупки: 02/02/2021
0
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MT
Mr Martin Tonks
Manchester
5 years ago
Что Mr Martin Tonks сказал(-а) о Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Отзывы о товаре
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Дата покупки: 02/02/2021
0
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MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Что Mrs Sylvia Bickerton сказал(-а) о Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Отзывы о товаре
Дата покупки: 30/01/2021
0
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MN
Mr Charles Newbury
5 years ago
Что Mr Charles Newbury сказал(-а) о Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Отзывы о товаре
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Дата покупки: 27/01/2021
0
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Надежный клиент
5 years ago
They were responsive and addressed my issues well
Отзывы о товаре
Дата покупки: 28/01/2021
0
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MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Что Mr & Mrs Mitchell сказал(-а) о Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Отзывы о товаре
Дата покупки: 27/01/2021
0
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Надежный клиент
5 years ago
Excellent customer service
Отзывы о товаре
Дата покупки: 22/12/2020
0
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Надежный клиент
5 years ago
Quick efficient service.
Отзывы о товаре
Дата покупки: 26/01/2021
0
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MM
Mr Trevor Maybourne
5 years ago
Что Mr Trevor Maybourne сказал(-а) о Fresh Insurance Services:
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
