I paid £ 65.99p for a bunch of flowers which in no way came anywhere close to the images portrayed on the website. Best estimate about of value £ 25.
Absolutely disappointed by Senator's response...
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FSD Customer Service
Flowers Same Day
2 years ago
Hello John.
I am very sorry you feel this way, as discussed via emails, the images seen online are for illustration purposes, it does state in the description
Each and every design is one-of-a-kind, created by an artisan florist using the freshest stems available on the day so, whilst your gift will look different to the one pictured, it will still be just as lovely.
I spoke with my management team, who confirmed the hand-tied was made to full value, using fresh flowers, in the correct colours, and as a goodwill gesture, we have refunded £15.
Sorry for any upset and inconvenience caused.
Kind Regards
Katy
Customer Care
JO
John
2 years ago
Totally dissatisfied with value for money product. £ 65.99p for £ 15 worth of flowers.
Product did not match even closely with website picture, no WOW effect.
Poor response from Company offering £ 15
Best resolution to send free of charge a beautiful bouquet of flowers today to Clive and Sally.
1
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EM
Emma
Подтверждено Feefo
2 years ago
Что Emma сказал(-а) о Flowers Same Day:
great service
great same day service and beautiful flowers
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
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CL
Clive
Подтверждено Feefo
2 years ago
Что Clive сказал(-а) о Flowers Same Day:
Excellent service, fantastic flowers, delivered on time.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
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CH
Chris
Подтверждено Feefo
2 years ago
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (2)
Что Chris сказал(-а) о Flowers Same Day:
Beautiful flowers delivered the same day
Thank you for delivering the flowers the same day
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review, We really appreciate it.
That is not a problem at all, thank you again.
Kind regards,
Katy
Customer Care
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Excellent service
Excellent service
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
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Надежный клиент
Подтверждено Feefo
2 years ago
Great service
Friendly, accurate and efficient same day delivery!
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review. I will pass your kind words over to my Colleague Kerrie, who you placed your order with.
Kind regards,
Katy
Customer Care
0
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LI
Liz
Подтверждено Feefo
2 years ago
Что Liz сказал(-а) о Flowers Same Day:
Excellent
Excellent service. Deliver£ to the birthday girl a couple of hours later and she was delighted.
Looked just like the picture on website as well.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review. We really appreciate it.
I am very pleased to hear this. Thank you.
Kind regards,
Katy
Customer Care
0
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PH
Philip
Подтверждено Feefo
2 years ago
Что Philip сказал(-а) о Flowers Same Day:
Friendly and efficient service
Friendly and efficient service
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review. We really appreciate it.
I am very pleased to hear this. Thank you.
Kind regards,
Katy
Customer Care
0
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AM
Anne-Marie
Подтверждено Feefo
2 years ago
Что Anne-Marie сказал(-а) о Flowers Same Day:
Absolutely outstanding service the lady was so lovely and went above and beyond for my best friend flowers for her birthday I can't thank her enough ❤️
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
0
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TI
Tim
Подтверждено Feefo
2 years ago
Что Tim сказал(-а) о Flowers Same Day:
Excellent service amazing delivery on the time I had as my wife is the head teacher in a primary school and school closers at 4.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.