The purchasing of the FlashRouter was pretty straight forward and then the delivery of the product when I picked it up was in very good condition.
I did have to contact customer service after...
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Customer Service
FlashRouters
7 years ago
Glad that we were able to assist you and that the router setup was simple!
Отзывы о товаре
Customer Service
FlashRouters
7 years ago
Very happy that you are having a good experience with your FlashRouter. Feel free to contact us with regards to understanding more about your FlashRouter. We are always happy to help.
Excellent service remote and after the warranty! I feel they value customers and go above and beyond to satisfy all customers not just under the warranty customers.
I would recommend them to all of...
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Customer Service
FlashRouters
6 years ago
Thanks for the recommendation, Gregory! We're glad we were able to assist you!
I am delighted with the FlashRouter's experience; literally everything. Everyone from FlashRouter's is dedicated to helping the customer. This dedication is also reflected in the team's competence....
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Customer Service
FlashRouters
7 years ago
Thank you for the kind wishes and we are very pleased that the setup was so easy for you!
Excellent, arrived on time, somewhat puzzle when I received a Tax Invoice from delivery company
Customer Service
FlashRouters
7 years ago
Glad to hear that you were able to get setup so easily and apologies for any invoice you may not have anticipated.
As per our shipping FAQ: "In some countries there may be additional customs fees incurred based on local importation laws. Any and all customs fees charged by domestic customs agents on either FedEx, DHL or USPS shipments are not covered by FlashRouters and are not included in any shipping payments when checking out with your FlashRouter. Any customs fees will be a separate charge and must be paid by the company or individual importing the FlashRouter unit. We do our best to make your FlashRouter shipping quick and affordable but are unable to foresee all customs-related issues. Please be sure to check before ordering if you are concerned with local customs fees."
Отзывы о товаре
Customer Service
FlashRouters
7 years ago
Very happy to hear that!
Дата покупки: 04/07/2019
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Надежный клиент
7 years ago
Website is very informative and straightforward. Did not need to contact customer service so I can't really comment on that. Shipping was fast!
Customer Service
FlashRouters
7 years ago
Glad you were able to use our information on our website!
Отзывы о товаре
Customer Service
FlashRouters
7 years ago
Thanks for your feedback on our FlashRouters Privacy App! It makes connecting to VPN much simpler!
Call and asked if the router would be compatible with my modem before purchasing. After making the purchase it wasn’t. Spent several hours calling to get service and now have to run the flash route...
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Customer Service
FlashRouters
6 years ago
Hello Derek! Apologies for this. Some ISPs require certain VLAN tagging that is not compatible with DD-WRT firmware which must have been the case in this instance. That being said connecting to an older router is not necessarily a bad thing! Using a Dual Router Setup can be beneficial if you want to have a dedicated ISP network through the old router and a dedicated VPN network through the FlashRouter.
Отзывы о товаре
Customer Service
FlashRouters
6 years ago
Hello Derek! Apologies for this. Some ISPs require certain VLAN tagging that is not compatible with DD-WRT firmware which must have been the case in this instance. That being said connecting to an older router is not necessarily a bad thing! Using a Dual Router Setup can be beneficial if you want to have a dedicated ISP network through the old router and a dedicated VPN network through the FlashRouter.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
