The router perfectly, as described, right out of the box. Easy plug and play set up. Gave me instant , solid fast VPN coverage over the entire wireless network. Was a lifesaver for my home in...
I have to restart the router each day in order to have an internet connection, nothing changes with the internet, just the router. I didn't follow up before the service period ended so now it's up...
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Customer Service
FlashRouters
6 years ago
Apologies for this! I have created a ticket for you in our system and we look forward to getting your FlashRouter up and running!
TC
Trusted Customer
6 years ago
I was able to make contact with customer service and I was told there is nothing that could be done unless I pay more for an ongoing service and I am not willing to do that in order to get something I paid for to work
Отзывы о товаре
Customer Service
FlashRouters
6 years ago
Apologies for this! I have created a ticket for you in our system and we look forward to getting your FlashRouter up and running!
Did not send the router compatible with EXPRESS VPN. COULD not get VPN to work
Customer Service
FlashRouters
6 years ago
Apologies for this issue. Perhaps we can upgrade the firmware and assist you in connecting to ExpressVPN on your FlashRouter. I have opened a ticket for you in our support system! We look forward to assisting you.
Отзывы о товаре
Customer Service
FlashRouters
6 years ago
Apologies for this issue. Perhaps we can upgrade the firmware and assist you in connecting to ExpressVPN on your FlashRouter. I have opened a ticket for you in our support system! We look forward to assisting you.
TC
Trusted Customer
6 years ago
I AM done
Дата покупки: 07/10/2019
0
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Надежный клиент
6 years ago
the sales was excellent as well as the customer service after the sale.
It took too long for my problem to be taken care of. It took almost a month before the decision to have the unit sent back as I requested due to the problem I was having with the unit.
Customer Service
FlashRouters
6 years ago
Thanks for reaching out to us and we are happy to repair the FlashRouter for you! We will be in touch via your ticket chain with more details.
Отзывы о товаре
Customer Service
FlashRouters
6 years ago
Apologies for this and thanks for sending the router back to us so we can see what the issue is or provide a replacement device!
Customer Service
FlashRouters
6 years ago
We look forward to providing support for you!
Дата покупки: 21/03/2020
1
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TC
Trusted Customer
Valle De Santiago
6 years ago
Что Trusted Customer сказал(-а) о FlashRouters:
every thing was very simple. I am not a computer genius, nor a networking guru. this stuff was simply plug and play. the instructions were simple and everything came pre loaded. I live in mexico...
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Customer Service
FlashRouters
6 years ago
Thank you for your wonderful review, Jeffrey! We aim to make the setup process as simple as possible. Glad to hear we hit the mark!
The router arrived fairly quickly and was easy to setup.
Customer Service
FlashRouters
6 years ago
We aim to make the setup process as simple as possible!
Отзывы о товаре
Customer Service
FlashRouters
6 years ago
The Linksys WRT3200ACM is one of our most popular models for a reason!
Customer Service
FlashRouters
6 years ago
We're glad you like it!
A 1-year Hardware Warranty is included with the purchase of all New and Refurbished FlashRouters. If your router suffers hardware failure within 365 days from the date you received the unit then we will replace your router with another fully tested unit.
I have not been able to get the router to work. It may very well be because of something I'm doing wrong. When I called to get help, I wasn't given any because I didn't opt for an ongoing service...
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Customer Service
FlashRouters
6 years ago
Hello Jack! Apologies for this. We do not offer phone support at this time, only via email, live chat, and one on one remote support sessions. I am seeing in your order that you elected to save money by proceeding with the No Support option. We only offer this option for ExpressVPN firmware devices at this time as customers can still receive support from ExpressVPN who developed the firmware on the FlashRouter. We do have options if you ever wish to subscribe to FlashRouters Support!
Дата покупки: 21/03/2020
2
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Надежный клиент
6 years ago
Always great prompt service, much appreciated.
Customer Service
FlashRouters
6 years ago
Thank you! We aim to assist in any way we can!
Отзывы о товаре
Customer Service
FlashRouters
6 years ago
Thank you for your comments! Our Support Center has several guides on managing ExpressVPN FlashRouters.
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
