OvuSense больше не является активным клиентом Feefo
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Надежный клиент
Подтверждено Feefo
4 years ago
Very supportive and helpful!
Kate
OvuSense
4 years ago
Thank you so much for leaving such kind comments!
If we can offer any further support, please don't hesitate to reach out and we will be happy to help.
Best wishes,
Kate S
Customer Support Advisor
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Надежный клиент
Подтверждено Feefo
4 years ago
Great product backed by great people
The OvuSense crew is very personable and kind. I had a question last night, and had a solution this morning.
Kate
OvuSense
4 years ago
Thank you so much for the wonderful feedback, this has really made my day! Rest assured that I will pass on your kind comments to the whole Support Team.
Here at OvuSense, we try our best to provide a supportive community for all of our Users and ensure that their needs are at the centre of everything we do.
We look forward to chatting with you again soon.
Best wishes,
Kate S
Customer Support Advisor
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Надежный клиент
Подтверждено Feefo
4 years ago
Really helpful customer support
Kate was really helpful in telling me exactly how to resolve my query when I thought I had accidentally wiped all my data.
Kate
OvuSense
4 years ago
Thank you for leaving some feedback, we always love to hear back from our Users!
I am so pleased that I was able to assist you and retrieve your data. If there is anything else we can help you with, please don't hesitate to contact us again.
Best wishes,
Kate S
Customer Support Advisor
0
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JS
Julia Sauber
Подтверждено Feefo
Saarlouis
4 years ago
Что Julia Sauber сказал(-а) о OvuSense:
Great customere support!!
Kate was responded very quickly and friendly, answered my question and even gave me coupon for my next purchase. I am very happy with this kind of service.
Kate
OvuSense
4 years ago
Hi Julia,
Thanks so much for taking the time to leave such kind comments!
I am so glad that I was able to help you in a timely manner. If there is anything else we can assist you with, please don't hesitate to reach out again.
We look forward to hearing from you again soon.
Best wishes,
Kate S
Customer Support Advisor
0
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Надежный клиент
Подтверждено Feefo
4 years ago
PCOS and trying to conceive
OvuSense has a really good customer service, they are quick to reply with any questions or concerns you have! After years of dealing with PCOS and trying to conceive, we are finally expecting !!!
Jenny
OvuSense
4 years ago
Massive congratulations from the entire OvuSense team! We are all so pleased to hear your wonderful news! Thank you for taking the time to leave feedback about your experience with our Customer Support Team as well. Wishing you the very best! -Jenny, Customer Relations Assistant
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Надежный клиент
Подтверждено Feefo
4 years ago
Accurate temps, but not necessarily an accurate ovulation date
Ovusense never accurately got my ovulation right, they were within a day, however. I see that this is more.often the case than not looking at other users' charts. I wonder if it is a person or a...
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Kate
OvuSense
4 years ago
Thanks for taking the time to leave some feedback. We always welcome our Users thoughts and experiences!
The prediction and ovulation confirmation calculations are performed by our patented Core Temperature Technology based on your collected temperatures. Rest assured that the patented algorithm has been clinically tested and is proven to be 99% accurate in all cycles where ovulation has place. Of course, as with any tracker, we cannot promise to be 100% accurate. There is a small margin (in this case 1%) for error.
If you have any queries regarding your previous confirmation dates, please contact us and our Technical Team will happily review your data.
Best wishes,
Kate S
The OvuSense Team
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MC
Melissa Chiumento
Подтверждено Feefo
4 years ago
Что Melissa Chiumento сказал(-а) о OvuSense:
Quick and easy!!
Jenny
OvuSense
4 years ago
Hi Melissa, thanks for the great feedback! I'm happy to hear your experience was quick and easy. Please don't hesitate to get in touch anytime; we're always happy to help! - Jenny, Customer Relations Assistant
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Надежный клиент
Подтверждено Feefo
4 years ago
Fantastic service, quick delivery, great customer support. I had some initial trouble finding the sweet spot to register the device but after contacting customer support I was given a diagram of the...
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Kate
OvuSense
4 years ago
Thank you so much for leaving such a wonderful review!
I am so pleased that we were able to get you connected and resolve the issue quickly. We do try our best to provide troubleshooting steps that are accessible for all our Users, so it's great to hear that the visual diagrams were useful.
On behalf of the entire OvuSense Team, we look forward to chatting with you again soon.
Best wishes,
Kate S.
Customer Support Advisor
0
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Надежный клиент
Подтверждено Feefo
4 years ago
Fast and friendly service
Kate
OvuSense
4 years ago
Thank you for taking the time to leave some lovely feedback!
I am so pleased that we were able to answer your query in a welcoming and timely manner.
If you require any further support, please don't hesitate to reach out again and a member of the Support Team will be happy to assist you.
Best wishes,
Kate S.
Customer Support Advisor
0
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Надежный клиент
Подтверждено Feefo
4 years ago
Always happy to help!
I have always received speedy and detailed responses when I contact customer service. From the greeting to the answer of my question, you can tell they care about me and want to help in any possible....
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Kate
OvuSense
4 years ago
Thank you so much for your kind comments! It always makes our day to hear when a User has had a positive experience.
Here at OvuSense we really are committed to providing the very best support for our Users, through every stage of their journey. I am so pleased to hear that you are now a lifelong member of the OvuSense community!
We look forward to chatting with you again soon.
Best wishes,
Kate S.
Customer Support Advisor
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