This is my third purchase from Fansonline. Their service is excellent. Friendly and knowledgeable. They advised exactly which extraction fan size I needed for my bathroom’s dimensions. Fast delivery...
Hi,
Thank you for feedback.
We're so glad to hear that you're happy with the fan. Regarding your comment about the beep, this should be 'off' by default, however you can turn this off by following the below instructions provided on Pg. 14 of the manual which is also available on manufacturer Fanco's website.
TO MUTE OR UNMUTE THE BEEP ON THE FAN:
1. Press and hold the ‘1H’ button for 3 seconds.
2. When you see the indicator light on the remote flash 3 times, the beeping will be ON (if OFF) or OFF
(if ON).
The above should resolve your issue and hope you enjoy your fans.
Product
Fansonline
16 days ago
Hi,
Thank you for feedback.
We're so glad to hear that you're happy with the fan. Regarding your comment about the beep, this should be 'off' by default, however you can turn this off by following the below instructions provided on Pg. 14 of the manual which is also available on manufacturer Fanco's website.
TO MUTE OR UNMUTE THE BEEP ON THE FAN:
1. Press and hold the ‘1H’ button for 3 seconds.
2. When you see the indicator light on the remote flash 3 times, the beeping will be ON (if OFF) or OFF
(if ON).
The above should resolve your issue and hope you enjoy your fans.
Super fast delivery and best price available!!!
Packaged well & arrived safely ✨️
Дата покупки: 27/03/2026
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Подтверждено Feefo
1 month ago
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Отзывы о товаре
Product
Fansonline
1 month ago
Thank you for taking the time to share this feedback. We’re really sorry to hear about the noise you’re experiencing — that’s definitely not the outcome we want for any customer.
From what you’ve described, it sounds like something isn’t operating as it should, and our warranty team would be more than happy to take a closer look and get this resolved for you.
As this is covered by warranty, the warranty department at Claro can assess this for you here: https://clarofans.com.au/warranty-claim-form/, they can assess the issue and guide you through the warranty process.
Please get in touch so we can sort this out for you.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
