Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Evo (New) | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/evo | Feefo

Надежный клиент

1 month ago

Scam ?

I have subscribed again... I shouldn't have. Last time I missed 8 out of 12 issues. The first hasn't arrived yet, a full two months after having subscribed.
Guess I'll cancel it again. Sounds like a s...

Читать все

Дата покупки: 05/02/2024

Отзывы о товаре

I haven't received anything ! And the service is poor.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

RA

Richard Albertus

1 month ago

Что Richard Albertus сказал(-а) о Evo (New):

I still have not received a copy of the magazine.

I started the subscription January 15 and have not received a copy of the magazine yet.I gave you one star rating but truly I can not rate the magazine as you have never sent it to me.

Дата покупки: 15/01/2024

Отзывы о товаре

Started the subscription January 15 and have not received a copy as of March 8th.

AVL Customer Services

Evo (New)

1 month ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of [insert magazine title] subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

MC

Mark Christensen

4 months ago

Что Mark Christensen сказал(-а) о Evo (New):

The first copy of my new subscription never arrived nor it's replacement....

Дата покупки: 23/10/2023

Отзывы о товаре

Very poor service, don't recommend

AVL Customer Services

Evo (New)

4 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

1

Надежный клиент

5 months ago

Good service

Дата покупки: 09/10/2023

Отзывы о товаре

0

MC

Marc Church

6 months ago

Что Marc Church сказал(-а) о Evo (New):

Excellent magazine. Been reading EVO for years now and it cannot be beaten for it's writing and articles. Photography is second to none. Recently made the decision to subscribe. Very pleased!

Дата покупки: 08/09/2023

Отзывы о товаре

0

RJ

Richard Jones

6 months ago

Что Richard Jones сказал(-а) о Evo (New):

Excellent service; a subscription well worth taking out!

Excellent customer service which was fast and easy; perfect!

Дата покупки: 23/08/2023

Отзывы о товаре

I received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at least 6 days before it's available in newsagents. High...

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AVL Customer Services

Evo (New)

6 months ago

Hi, I hope you are well.

Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Evo.

Kind regards,
Reshma Sameer

1

Надежный клиент

6 months ago

Non ho mai ricevuto la copia cartacea

Il giornale è ottimo ma io avevo pagato anche la copia cartacea che non è mai arrivata

Дата покупки: 21/08/2023

AVL Customer Services

Evo (New)

6 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Evo subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,Reshma Sameer

1

Надежный клиент

7 months ago

Since over 2 months I have not received a single copy of my magazine. I live in Switzerland, so assume a delay is possible, but this is disappointing.

Дата покупки: 27/07/2023

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Evo subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copy and help resolve these delivery problems you are currently experiencing.

A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

2

RG

Roy Gardner

7 months ago

Что Roy Gardner сказал(-а) о Evo (New):

Rubbish, not able to access anything total waste of time and money

Дата покупки: 31/07/2023

Отзывы о товаре

As anove #№##############

AVL Customer Services

Evo (New)

7 months ago

Hi,

Thank you for your feedback. I am sorry to hear you are having issues accessing your digital subscription to Evo. Rest assured, I have escalated this with our customer services team who will help resolve these digital issues you are currently experiencing, and they will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime.

Thank you for your patience and understanding while we resolve this for you.

Kind regards,
Reshma Sameer

0

TM

Tony McLoughlin

7 months ago

Что Tony McLoughlin сказал(-а) о Evo (New):

Quality print media needs support, and this is top quality.

Quality pictures excellent editorial .

Дата покупки: 14/07/2023

Отзывы о товаре

0

Отзывы о Evo (New)

Default Campaign ActionI haven't received anything ! And the service is poor.Другие отзывы об этом продукте (178)Посмотреть продукт на сайте

Default Campaign ActionStarted the subscription January 15 and have not received a copy as of March 8th.Другие отзывы об этом продукте (178)Посмотреть продукт на сайте

Default Campaign ActionVery poor service, don't recommendДругие отзывы об этом продукте (178)Посмотреть продукт на сайте

Default Campaign ActionQuick service and responseДругие отзывы об этом продукте (178)Посмотреть продукт на сайте

Default Campaign ActionGreat value for money! Very happy!Другие отзывы об этом продукте (178)Посмотреть продукт на сайте

Default Campaign ActionI received an extremely high quality gift (a 25th Anniversary keyring) and the ongoing supply of the brilliant evo magazine has been delivered at leas...Другие отзывы об этом продукте (178)Посмотреть продукт на сайте

Default Campaign ActionAs anove #№##############Другие отзывы об этом продукте (2)Посмотреть продукт на сайте

Default Campaign Action£5 of three issues. Wow !Другие отзывы об этом продукте (178)Посмотреть продукт на сайте

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?