Отзывы о Europcar Guernsey

Thank you for your responding to our customer service questionnaire. I will call you within the next ten minutes to discuss your comments. Should I not be able to contact you please call me back at a convenient time to yourself on our freephone number 0800 735 0 735. Thank you. Guy Plante Managing Director Europcar - Channel Islands

Thank you for responding to our customer service questionnaire. I will be able to identify the car rental agent who served you from the rental agreement number and pick up date and will discuss this matter with him / her directly. I apologise if you feel our service was sub-standard in any way and hope this will not deter you from using our services again in the near future. Please call my manager Mike West prior to your next visit to Guernsey on 01481 239511 and he will ensure you are given an additional discount on your next rental with us. Guy Plante Managing Director Europcar - Channel Islands

Thank you for replying to our customer service survey. Unfortunately because we do not accept Amex or Diners in the Channel Islands the benefits that either of those cards offer you if you pay with them may not be applicable in Guernsey. We do not charge customers for items that they do not want, the rental agreement identifies all charges which the customer signs for and agrees to prior to making payment. We do hope you will consider using Europcar Guernsey again in the near future - as you say you will not use Hertz in your comments! Guy Plante Managing Director Europcar - Channel Islands