Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
The internal communication among staff on what’s going between the email and watsapp messages are not in place. I need to explain to the customer care officer over the phone to check the watsapp to...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Дата покупки: 16/08/2021
0
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Надежный клиент
Подтверждено Etiqa
4 years ago
Fast transaction,explained full details.Thank you to Mr Ahmad.Great customer service👍
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Дата покупки: 16/08/2021
0
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Надежный клиент
Подтверждено Etiqa
4 years ago
Helpful and clear explanation re my request. Thank you!
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Дата покупки: 16/08/2021
0
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Надежный клиент
Подтверждено Etiqa
4 years ago
She is friendly and polite. She replies to my questions. Very informative.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Дата покупки: 16/08/2021
0
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Надежный клиент
Подтверждено Etiqa
4 years ago
The Customer Care Officer was patient and she was able to communicate effectively to address my concern. Thanks and Well done and keep up the good work 👍🏻
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Good. 1st time purchase insurane via online. Very straightforward.
Irsyad
Etiqa
4 years ago
Dear Valued Customer , thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers
Отзывы о товаре
Дата покупки: 11/08/2021
0
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LY
LIOW KHIM YONG
Подтверждено Feefo
4 years ago
Что LIOW KHIM YONG сказал(-а) о Etiqa:
I have renewed the policy online but the cs is still calling me asking me to renewed the policy and the company keep sending me sms to said that the policy is not renewed and is expiring.
Irsyad
Etiqa
4 years ago
Hello Liow, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
