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Отзывы о Tiq by Etiqa Insurance

Оценил(-а)
Исключительно
Обслуживание
4.7
/5

5

4

3

2

1

4,844

1,314

273

43

51

6,525

Оценок за прошлый год:

Просмотр всех 18,854 отзывов
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KEH KIM BOK
Singapore
3 years ago
Дата покупки: 14/03/2022
Что KEH KIM BOK сказал(-а) о Tiq by Etiqa Insurance:
Andy Loh has been very helpful, patient and prompt in handling my queries. He possesses very good knowledge of his work and was able to guide me very well in completing my on-line application.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Keh Kim, thank you very much for your positive review. We thank you also for continuing to support us while we in turn do our best to support you. We will relay your kind words to Andy on his service. Take care and we wish you a great week ahead.
YT
YEW SHZE KEONG TERRY
3 years ago
Дата покупки: 09/03/2022
Что YEW SHZE KEONG TERRY сказал(-а) о Tiq by Etiqa Insurance:
Was a very swift process of purchasing the travel insurance. Just that there is a password on the insurance pdf. So to submit it for travel administration, the policy pdf has to be unlocked.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Yew Shze, thank you for your feedback! You, our customers, are at the heart of our business and your encouragement goes a long way in building a great customer experience with Etiqa. Take care, and have an amazing day!
LH
LIM BEE HOON
3 years ago
Дата покупки: 14/03/2022
Что LIM BEE HOON сказал(-а) о Tiq by Etiqa Insurance:
Grest
Great Service! Keep it up Stephen tsn
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Lim, thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the sales team has managed to meet your needs. We will relay your kind words to Stephen on his service. Looking forward to serving you in the future!
Надежный клиент
3 years ago
Дата покупки: 10/03/2022
电话客服中心人员评价和反馈Tiq App的问题
Call centre M/s Michelle Kwok 非常乐意连续几次提供我足够的资讯,在电话通话中非常礼貌和客气的对话,让我感觉到购买Etiqa保险是物有所值。我会推荐Etiqa公司给亲戚朋友。 但是Tiq App 有问题: Tiq App at track policies, in force - display two same policies, after click in...

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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated. Your review means a lot to us and lets us know we’re on the right track! We’ll pass along your kind words to our Officer, Michelle. Take care and we wish you a great week ahead.
Надежный клиент
3 years ago
Дата покупки: 24/02/2022
Excellent customer service experience
Excellent service from customer care line staff name Michelle Kwok, thanks for the good service will recommend this insurance to my friend
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer thank you for leaving a 5-Stars review. At Etiqa Insurance, we continuously strive to serve you better. We are glad that the team has managed to meet your needs. We will relay your kind words to Michelle on her service. Looking forward to serving you in the future!
CL
CHRISTINE HO SOEK LING
3 years ago
Дата покупки: 08/03/2022
Что CHRISTINE HO SOEK LING сказал(-а) о Tiq by Etiqa Insurance:
Hassle-Free
It was easy and a fuss-free experience with Etiqa. I have indicated the details wrongly in my insurance policy and they got it amended pretty quickly.
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Christine, thank you for your positive feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Take care, and have an amazing day!
Надежный клиент
3 years ago
Дата покупки: 11/03/2022
After sale Service
Unable to access policy file after purchase. Submit feedback no reply
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you and provide the softcopy of the policy. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
TH
TAN CHIN HENG
3 years ago
Дата покупки: 11/03/2022
Что TAN CHIN HENG сказал(-а) о Tiq by Etiqa Insurance:
I follow your link to renew the insurance, only later to find out that work permit expiry date and DOB originally captured in your system was wrong. As I have completed my renewal, I wrote to your...

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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Tan, we hear you. This is not the experience we had in mind for you, and we thank you for sharing your feedback with us. We understand that our staff has already contacted you to resolved the issue on the maid insurance. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Thank you again, and have a pleasant day ahead.
CY
CHEW WEI YI
3 years ago
Дата покупки: 11/03/2022
Что CHEW WEI YI сказал(-а) о Tiq by Etiqa Insurance:
Always good
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Chew, thank you for your feedback! Making insurance as easy, clear, and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
TH
TAN PENG HAI
3 years ago
Дата покупки: 09/03/2022
Что TAN PENG HAI сказал(-а) о Tiq by Etiqa Insurance:
Service is good. Team follow up even I had left the website. Unfortunately, when the staff called. It appears +65, thought it was a scam call. Did not pick up
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Tan, t hank you for your feedback! You, our customers, are at the heart of our business and your encouragement goes a long way in building a great customer experience with Etiqa. Take care, and have an amazing day!
Информация о Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
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Информация о Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.