Enhance Insurance Services is the UK's leading specialist medical aesthetics insurance provider.
Обслуживание
4.8
/5
5
4
3
2
1
14
0
2
0
0
16
Оценок за прошлый год:
Просмотр всех 38 отзывов
Надежный клиент
Подтверждено Feefo
1 month ago
Satisfied with Enhance but need some online improvements
Service is good but a website where we could pay online would be easier than having to always call with our details to pay, for example a link to click to pay would be more user friendly.
Shelly
Enhance Insurance Services
1 month ago
Hello,
We’re pleased to hear you’ve found the service to be good, but we completely understand your point about making payments easier. A more flexible, online option is something we know would improve the overall experience, and we’re actively working towards making this available.
In the meantime, if there’s anything we can do to make the process smoother for you, please don’t hesitate to get in touch, we’re always happy to help.
Thanks again for your comments.
Shelly Hemmings Cert CII
Enhance Insurance Services
Account Manager
0
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EW
Elaine Williamson
Подтверждено Feefo
4 months ago
Что Elaine Williamson сказал(-а) о Enhance Insurance Services:
Enhance Insurance - helpful, polite and efficient
fast and efficient service
Shelly
Enhance Insurance Services
4 months ago
Thank you for awarding us a 5-star rating. We are delighted to know that your experience met expectations, and we hope to welcome you back in the future.
0
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EC
Emma Critchley
Подтверждено Feefo
4 months ago
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards
Shelly Hemmings Cert CII
Enhance Account Manager
0
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Надежный клиент
Подтверждено Feefo
4 months ago
Frustrating
I thought it was straight forward and had no problems last year. One month before my renewal I was happy to renew my insurance for the following year. I did this with no problems. However I received...
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Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your feedback. I’m very sorry for the frustration and confusion caused by the automated emails you received after renewing your policy.
I understand how unsettling it would have been to receive repeated messages suggesting your insurance was ending, especially when you had already renewed and expected everything to be in order.
Being advised to ignore emails that continued to arrive multiple times a day is understandably irritating and not reassuring.
Please be assured your cover remained active throughout. That said, the emails you received clearly caused unnecessary worry, and we’re sorry for the impact this had on your experience.
Your feedback has been shared with our team so this can be addressed.
Thank you again for taking the time to let us know, and our apologies that this affected what should have been a straightforward renewal.
Kind regards,
Shelly Hemmings Cert CII
Enhance Insurance Account Manager
0
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GM
Gina Maslin
Подтверждено Feefo
4 months ago
Что Gina Maslin сказал(-а) о Enhance Insurance Services:
Professional and quick to respond
Shelly
Enhance Insurance Services
4 months ago
Good morning,
Thank you for your 5-star rating. We truly appreciate your support and are pleased to know you had a positive experience with us.
Kind regards,
Shelly Hemmings Cert CII
Account Manager
0
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LM
Leah Mullally
Подтверждено Feefo
5 months ago
Shelly
Enhance Insurance Services
5 months ago
Good afternoon,
Thank you for taking the time to rate your experience with us.
Your 5-star rating is greatly appreciated and encourages us to maintain our high standards of service.
Kind regards,
Enhance Shelly Hemmings Cert CII
Account Manager
0
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IN
Ioana Neagu
Подтверждено Feefo
6 months ago
Что Ioana Neagu сказал(-а) о Enhance Insurance Services:
Nellie was wonderful, patient and very understanding
Friendly service, professional and very efficient in sorting me out
Shelly
Enhance Insurance Services
6 months ago
Good morning,
Thanks so much for your feedback!
We’re really glad to hear that Nellie took good care of you. She’ll be delighted to know her patience and professionalism made such a difference. We appreciate you taking the time to share your experience.
Best regards,
Shelly Hemmings Cert CII
Enhance Account Manager
0
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NW
Nicholas Woodruff
Подтверждено Feefo
7 months ago
Shelly
Enhance Insurance Services
7 months ago
Good afternoon,
Thank you very much for your 5-star rating. We greatly appreciate your feedback and continued support.
Best regards,
Shelly Hemmings CERT CII
Account Manager
Enhance Insurance Services
0
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EW
Ewelina Wojtala
Подтверждено Feefo
7 months ago
Что Ewelina Wojtala сказал(-а) о Enhance Insurance Services:
Great
Great customer service, better than Hamilton
Shelly
Enhance Insurance Services
7 months ago
Good afternoon,
Thank you so much for your 5-star review! We’re delighted to hear that you found our customer service great and that we’ve exceeded your experience with Hamilton Fraser. We really appreciate your feedback and look forward to continuing to support you!
Kind regards
Shelly Hemmings
Account Manager
Enhance Insurance Services
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Great service
Excellent professional service
Natalie
Enhance Insurance Services
8 months ago
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. We can’t wait to welcome you back again soon!"
Enhance is a leading broker for the cosmetics, aesthetics and healthcare sectors, providing bespoke insurance solutions, including medical malpractice cover. The business works with clinics, surgeries and medical professionals carrying out a wide range of work, including injectables.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Enhance is a leading broker for the cosmetics, aesthetics and healthcare sectors, providing bespoke insurance solutions, including medical malpractice cover. The business works with clinics, surgeries and medical professionals carrying out a wide range of work, including injectables.