Parcelforce 'lost' one of the parcels which then turned up the following day (but can't blame electricradiatorsdirect for that apart from their choice of carrier!); apart from that, a pleasure to...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for taking the time to leave your review. Very sorry your parcel didn't arrive when planned. Unfortunately due to the dimensions and weights of the parcels we ship, Parcelforce are the only carrier we can use. They do though get it right 99% of the time. If you need any assistance with the programming our customer care team or available on 0330 300 4444 and we would be more than happy to assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and please let us know if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Very sorry you are unsatisfied with the service but please let us try and rectify the situation. Can you please call Julian Saville on 0330 300 4444 and let us know what the problem has been.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
I believe that we have now sorted out the situation to your satisfaction and apologies once again for any inconvenience caused.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Надежный клиент
11 years ago
Electric radiators direct are execelent with good a customer service
First class service a very helpful company would have no hesitation at recommending thank you
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your kind review, it is very much appreciated. Please let us know when you are ready to re order and we will be more than happy to assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your comments and please let us know if we can be of any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your feedback and please let us know if we can assist in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your review and ordering with Electric Radiators Direct. Please don't hesitate to contact our team if you require any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for ordering with Electric Radiators Direct and taking the time to leave your comments. Please contact us if we can assist at all in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
first class service. Staff I spoke to on the phone were friendly and very helpful.
electricradiatorsdirect.co.uk
Electric Radiators Direct
11 years ago
Thank you for your feedback on both service and product. We're glad you're happy with the radiator and how it operates. Please contact us for any help or advice you may need with the item.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Thank you for your rating and taking the time to leave your feedback. Please contact us if you need any help or advice in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.