Have purchased 6 radiators, over three separate on-line shopping and have found the whole experience effortless from viewing the goods, ordering and payment through to timely delivery. Customer...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your thorough review and your repeat custom, we really appreciate it.
So glad to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your units or just general information& advice.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your review, I will pass your kind words on to Tom. Please let us know if you require any further assistance at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
The team were very helpful and I will be ordering more soon
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments. Please don't hesitate to call us on 0330 300 4444 and one of our sales team will be more than happy to provide you with information on which radiators will be best for your room sizes.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback. Please let us know if we can be of any further help.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Excellent company.Delivered next day.Absolutly fabulousness packing.After sales service second to none.I must thank Tom for talking me through the programming procedure,with a great deal of...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your kind words, these will be passed on to Tom and the team. Please let us know if you require any further assistance with anything in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Easy to navigate website, product as described, excellent customer service, speedy traceable delivery. We'll done. Will recommend and use again if I need more radiators
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for taking the time to leave your feedback and glad that you are happy with your purchase. Please don't hesitate to contact us any time in the future if you need any further assistance at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback. We're really sorry to hear that you are experiencing difficulties with your radiator. However, It does sound as though the base temperature of the unit needs to be reset to ensure the sensor in the thermostat is picking up the correct room temperature.
Please contact our Sales Manager Julian Saville on 0330 300 4444 as we want to ensure that your radiator is working correctly and to it's full potential.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your time on the phone this morning. We are happy that your queries have now been resolved and your radiator is working correctly and as it should be.
Please let us know if you require any further help at all by contacting Kate Dewar directly on 0330 300 4444.
Kind Regards
Electric Radiators Direct
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments. I believe our Sales Manager Julian Saville has now resolved this issue with you.
Please don't hesitate to contact us on 0330 300 4444 if you have any further queries what so ever.
Kind Regards
Electric Radiators Direct
Надежный клиент
10 years ago
Excellent rapid response to my concerns. Help provided by phone call enabled simple adjustment to thermostat to work correctly. Also further help provided in locating override to provide heating outside programmed times.
Отзывы о товаре
Надежный клиент
10 years ago
Understand that few customers require feet, hence costly to produce in small numbers. It is however useful to have the option of feet as I needed the radiator to be free-standing.
Excellent company, sales team, customer service, product, delivery, communication all 5 star would highly recommend, and definitely use again
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your kind words and for taking the time to leave your feedback, we really appreciate this.
If you do require any further help please don't hesitate to contact us on 0330 300 4444.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Had problems ordering online so telephone. I spoke to a very nice person who was very helpful. The radiators were delivered the next day as promised. Excellent service.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for leaving your feedback. We're sorry that you experienced difficulties trying to purchase online and glad this was resolved for you with the sales team.
With regards to programming we have a dedicated after sales team who can help with all aspects including programming! Please call us on 0330 300 4444 for assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Excellent service personal.phone call follow up on order. Highly recommended on customer service alone. Products just as good
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your feedback and please do not hesitate to contact us if you need anything in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.