I was phoned at the weekend so that my questions could be addressed. Customer service was of an excellent standard.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for taking the time to leave your feedback it is much appreciated. Please do not hesitate to contact us at any point in the future if you need any further assistance.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you very much for your review and thank you for your business. We do have a YouTube video and are always on hand to assist if you need any assistance with the programming. Please remember we are only a phone call away and we will be more than happy to assist.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your review and thank you for your business. Please don't hesitate to contact us if you require any further assistance at all.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Good Service but sent to wrong address waited in all day nothing came then checked tracking number it said item refuse so had to call parcel force then drive 5 miles to depot to pick it up as they...
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electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your comments on the service and my apologies for the Parcelforce error. They do get it right 99% of the time so very sorry this problem occurred in your case. Please do not hesitate to contact us if we be of assistance with anything in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Great attention to detail and service - will certainly use again
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you for your feedback and thank you for your business. Please do not hesitate to contact us again when you are ready to re order.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Excellent service, particularly like the user programming instructions provided by electricradiatorsdirect as these were much clearer than the manufacturers own.
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
Thank you very much for your review and thank you for your business. We aslo have a YouTube video and are always on hand to assist if you need any assistance with the programming. Please remember we are only a phone call away and we will be more than happy to assist
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Every time I went on live chat the person on the other end at ESD was very helpful and assisted me with my enquiries into their products, also my requests. (NVK.20.3.2016)
electricradiatorsdirect.co.uk
Electric Radiators Direct
10 years ago
We are pleased to hear that you are happy with your purchase and the service provided. Please don't hesitate to call us on 0330 300 4444 if you require any help at all whether it be with programming your unit or just general information& advice.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future.
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you for your feedback, it is very much appreciated. Please do not hesitate to contact us if we can be of any assistance in the future
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Thank you very much for your review and thank you for your business. We do have a YouTube video and are always on hand to assist if you need any assistance with the programming. Please remember we are only a phone call away and we will be more than happy to assist
Kind Regards
Katie Dewar
Customer Care Manager
Electric Radiators Direct
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Electric Radiators Direct are one of the country's leading retailers of energy efficient designer electric radiators, electric heaters and electric central heating systems tailored to our customers individual requirements.
We are proud to be the UK's biggest supplier of Haverland radiators and are the sole distributor of the ultra slim and energy efficient RCWave range of electric radiators.