Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Electric Radiators Direct

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Excellent service by electricradiatorsdirect.co.uk

Very good service, and good advice.

Electric Radiators Direct

9 years ago

Thank you so much for the great feedback, we aim to please.

Rowena Hodgson,

Customer Service Advisor

Дата покупки: 24/10/2016

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Good service by electricradiatorsdirect.co.uk

Radiator received - not yet tested

Electric Radiators Direct

9 years ago

Thank you very much for your order and feedback.Please don't hesitate to call us on 0330 300 4444 if you need any further help at all.

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 21/10/2016

0

Надежный клиент

9 years ago

Fast delivery and I am pleased with my purchase, thanks .........

I am pleased with my purchase, and in future I will buy few more .....

Electric Radiators Direct

9 years ago

Thank you very much for your order and feedback! We're glad to hear your happy with your purchases.

Please don't hesitate to call us on 0330 300 4444 if you need any further help at all.

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 23/10/2016

0

Надежный клиент

9 years ago

Haverland electric radiators

We ordered 3 new electric radiators to replace our old storage heaters and they arrived promptly the next day and took under an hour to install and set up. Their perfomance is excellent and would not...

читать еще

Electric Radiators Direct

9 years ago

Thank you very much for taking the time to review your purchase. Don't forget we are always on hand if you need any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Отзывы о товаре

Дата покупки: 24/10/2016

0

TC

Trusted Customer

Halesowen

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Good quality product excellent service.

Good quick service. Perfect. Ideal radiator for my spare bedroom.

Electric Radiators Direct

9 years ago

Thank you very much for taking the time to review your purchase. Don't forget we are always on hand if you need any help or advice in the future.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Отзывы о товаре

Дата покупки: 24/10/2016

0

TC

Trusted Customer

Dumfrieshire

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

A SUPERB system.

Excellent service from speaking to Tom on Wednesday,through to ordering on Thursday, delivery on Friday and after sales call to ensure everything was as expected. Extremely easy to install, heat...

читать еще

Electric Radiators Direct

9 years ago

Thank you for your review, I will pass your kind words on to Toms manager. Please let us know if you require any further assistance at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Отзывы о товаре

Дата покупки: 20/10/2016

0

TC

Trusted Customer

Bicester

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Great service

The web site gave good information, the order process was simple and the product was delivered as promised

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and taking the time to leave your review!

Please don't hesitate to contact us if you require any assistance in the future at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Дата покупки: 24/10/2016

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

really nice person Ian dealt with me went out of his way to get me what i w...

really nice person Ian dealt with me went out of his way to get me what i wanted will recomened and use again many thanks

Electric Radiators Direct

9 years ago

Thank you for your review, I will pass your kind words on to Ians manager. Please let us know if you require any further assistance at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Отзывы о товаре

Дата покупки: 24/10/2016

0

TC

Trusted Customer

skegness

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

complicated instructions took a while to understand

delivery was quick and efficient had to phone you to find how to get it working but too complicated instructions your operative told us how to get heat manually couldnt programme this heater for time...

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Electric Radiators Direct

9 years ago

Thank you very much for your purchase and feedback, we really appreciate it. However I am very sorry to hear that you are experiencing problems with programming your radiator. With regards to my phone call, I have scheduled in a call for Tuesday afternoon to make sure we get everything set up for you over the phone!

Kind regards,

Katie Dewar

Customer Service Manager

TC

Trusted Customer

9 years ago

was phoned back and got verbal instructions from a very nice helpful lady who resolved our problems completely and the manager called and was very helpful

Отзывы о товаре

Electric Radiators Direct

9 years ago

Thank you very much for your purchase and feedback, we really appreciate it. However I am very sorry to hear that you are experiencing problems with programming your radiator. With regards to my phone call, I have scheduled in a call for Tuesday afternoon to make sure we get everything set up for you over the phone!

Kind regards,

Katie Dewar

Customer Service Manager

TC

Trusted Customer

9 years ago

katie was very helpful and talked us through the whole peocedure and got us up and running to our great satisfaction, well done,

Дата покупки: 11/10/2016

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Great customer care

One of the radiators arrived damaged, but they responded to my emails promptly and exchanged it within a few days. They handled the situation with professionalism.

Electric Radiators Direct

9 years ago

Thank you very much for taking the time to leave your feedback, we really appreciate it. We are very sorry one of the units arrived damaged, sometimes things are out of our control however pleased we rectified it quickly.Please let us know if we can be of any further help or assistance at all.

Kind Regards

Katie Dewar

Customer Care Manager

Electric Radiators Direct

Дата покупки: 18/10/2016

0

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Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?