Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Electric Radiators Direct

TC

Trusted Customer

Weymouth

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Very good looking products easy to install.

Very helpful staff who were able to approve us a trade buyer and give advice on installation. Courier service brought the radiators when they said they would but did not ring to give ETA. Caused...

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Electric Radiators Direct

9 years ago

Thank you very much for your order and for leaving your review. I am sorry to hear that an ETA wasn't provided as you should have received a text message notification from our courier service. I will personally enquire in to this for you.

Please don't hesitate to contact us if you require any further assistance at all.

Kind regards,

Katie Dewar

Customer Service Manger

Отзывы о товаре

Дата покупки: 08/11/2016

0

Надежный клиент

9 years ago

Excellent service by electricradiatorsdirect.co.uk

Very fast delivery and well packaged.

Electric Radiators Direct

9 years ago

Thank you for your order, we're glad to hear that you are happy with the service provided.

Please don't hesitate to contact us if we can be of any further help.

Kind regards,

Katie Dewar

customer Service Manager

Отзывы о товаре

Electric Radiators Direct

9 years ago

I am very sorry to hear this is the case as we always want to ensure our customers are happy with their purchase.

I am concerned that the screen on your unit is not bright or clear enough as this is not how the unit should be performing. Please call myself directly on 0330 300 4444 Monday - Friday to resolve this for you.

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 12/11/2016

0

TC

Trusted Customer

York

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

excellent service

excellent product, brilliant service, helpful telephone service

Electric Radiators Direct

9 years ago

Thank you for your order and review, we're very pleased to hear you're happy with your purchase.

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 09/11/2016

0

TC

Trusted Customer

Bath

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Great customer service

Very helpful over the phone - great product knowledge. Have not installed product yet, so cannot comment on that.

Electric Radiators Direct

9 years ago

Thank you very much! Please let us know once you have set the unit up if you have any questions or queries as our team are always on hand to offer help and advice, just call us on 0330 300 4444.

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 09/11/2016

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Excellent service by Eco Stores Direct

Friendly, efficient and prompt ah! good price

Electric Radiators Direct

9 years ago

Well that's a fantastic endorsement, thank you very much for you review!

Rowena Hodgson

Customer Service Advisor

Отзывы о товаре

Дата покупки: 11/11/2016

0

Надежный клиент

9 years ago

Excellent service by Eco Stores Direct

Very helpful

Electric Radiators Direct

9 years ago

The team is very knowledgeable and will always do there best for you.

Thanks,

Rowena Hodgson

Customer Service Advisor

Отзывы о товаре

Дата покупки: 11/11/2016

0

TC

Trusted Customer

Nottingham

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Extremely quick delivery. Excellent after sales service. Highly recommended...

Extremely quick delivery. Excellent after sales service. Highly recommended.

Electric Radiators Direct

9 years ago

Many thanks for your purchase and feedback we really appreciate it! Please don't hesitate to call us if you require any further assistance at all.

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 09/11/2016

0

Надежный клиент

9 years ago

Highly recommended

Really helpful customer service. Item delivered the next day.

Electric Radiators Direct

9 years ago

Thank you for your order and kind comments, I'm very pleased to hear you are happy with everything.

Please don't hesitate to call us if you require any further help.

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 10/11/2016

0

Надежный клиент

9 years ago

Expert advice

Gave sound advice and clearly know their stuff.

Electric Radiators Direct

9 years ago

It's great to hear from you, we pride ourselves on our knowledge and experience.

Thanks,

Rowena Hodgson

Customer Service Advisor

Дата покупки: 10/11/2016

0

TC

Trusted Customer

Bucks

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Excellent service minded company

Their customer service is really very good, they want their customers to be happy with their purchase

Electric Radiators Direct

9 years ago

Thank you for taking the time to leave your comments! Our customers are very important to us so I'm glad to hear we were able to find you a product that was right.

Please don't hesitate to contact us if you have any further questions or queries at all.

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 10/11/2016

0

Отзывы о Electric Radiators Direct

Haverland Designer RC Wave RC5W Electric Radiator - 800wЕще отзывы об этом товареПосмотреть продукт на сайтеGood looking and so far seem to heat the flat.

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Haverland Designer RC Wave RC11W Electric Radiator - 1700wЕще отзывы об этом товареПосмотреть продукт на сайте

Haverland Designer RC Wave RC3W Electric Radiator - 450wЕще отзывы об этом товареПосмотреть продукт на сайте

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?