Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Electric Radiators Direct

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Very reliable

After much research into finding the right radiators, I am glad I chose this company and their haverland oil filled radiators. They were very easy to attach to the wall and give off a lot of heat....

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Electric Radiators Direct

9 years ago

We're over the moon to hear that you're happy with your purchase, we always go the extra mile to ensure our customers have made the right decision with their order!

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 19/11/2016

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Quick, easy to fit gives out a lot of heat, perfect.

Radiator was delivered on time. Does the job perfectly has made a big difference in the hall. Having that extra heat in the entrance hall has made a huge difference to the whole house would have done...

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Electric Radiators Direct

9 years ago

Excellent! We're so happy to hear your RC5Wave unit has made a great difference to your home. Thank you very much for your lovely comments.

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 29/11/2016

0

TC

Trusted Customer

Polperro Cornwall

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Great product, good prices, great service

This is the second time I have purchased from electric radiators direct. The products are great, they look good, easy to install and produce the right amount of heat. Delivery service was on time....

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Electric Radiators Direct

9 years ago

Thank you for a lovely review it's great to hear from repeat customers who are happy with their purchases!

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 01/12/2016

0

Надежный клиент

9 years ago

The radiators appear to be good and working initially the only thing I wasn...

The radiators appear to be good and working initially the only thing I wasn't happy with was the fact that they were delivered to my house on the wrong date meaning the neighbour was bothered...

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Electric Radiators Direct

9 years ago

Thank you very much for taking the time to leave your review. I am terribly sorry to hear your order was delivered sooner than you had expected, after checking our systems I can see we had you down for delivery on Wednesday the 7th. In this instance I am afraid that our couriers have let us down by overlooking your delivery date and I apologise for any inconvenience this has caused.

I am glad all of your radiators have arrived and you are happy with your purchase. Please don't hesitate to contact us if you have any questions or queries at all.

Kind regards,

Katie

Отзывы о товаре

Дата покупки: 30/11/2016

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Good service by electricradiatorsdirect.co.uk

Great product and speedy delivery

Electric Radiators Direct

9 years ago

Thank you for a great review! We're really glad to hear your order was delivered quickly on our free next day service!

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 30/11/2016

0

Надежный клиент

9 years ago

Average service by Eco Stores Direct

Nothing really

Electric Radiators Direct

9 years ago

I'm so sorry to hear that you weren't as happy as you could've otherwise been, should you wish to discuss this further please dont hesitate to get in touch with the team on 0330 300 4444.

Thanks,

Rowena Hodgson

Customer Service Advisor

Дата покупки: 30/11/2016

1

Надежный клиент

9 years ago

Average service by electricradiatorsdirect.co.uk

Nothing really

Electric Radiators Direct

9 years ago

Many thanks for taking the time to leave your review. We aren't sure that this has managed to pull through correctly but after tracking your order we can see your item was delivered on the correct day and signed for.

We hope everything is ok however please don't hesitate to call us on 0330 300 4444 if we can help with anything at all.

Wishing you a Merry Christmas!

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 30/11/2016

1

Надежный клиент

9 years ago

Good Supplier

Quick delivery and everything works OK

Electric Radiators Direct

9 years ago

Brilliant! The Haverland RCTT range is a great choice so we're glad to see you're happy with your purchase.

Kind regards,

Katie Dewar

Customer Service Manager

Отзывы о товаре

Дата покупки: 01/12/2016

0

TC

Trusted Customer

Poole, Dorset

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Good company to deal with.

Good service. Good packaging. Fast delivery. Well done.

Electric Radiators Direct

9 years ago

Hard to ask for more when it comes to feedback, thanks for the lovely comments.

Rowena Hodgson

Customer Service Advisor

Отзывы о товаре

Дата покупки: 30/11/2016

0

Надежный клиент

9 years ago

Supplier seems good; Parcelforce not so good

There was a problem with the ParcelForce delivery of this item but, once the supplier was aware of it, I immediately received a call from a Director who was very concerned about the difficulty I had...

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Electric Radiators Direct

9 years ago

We are all very disappointed to hear of your experience with ParcelForce. I understand you have spoken directly with our Marketing Director Stephen with regards to resolving this. However if I can be of any further help my direct number is 01423 795272 .

Kind regards,

Katie Dewar

Customer Service Manager

Дата покупки: 15/11/2016

0

Отзывы о Electric Radiators Direct

Haverland Designer RC Wave RC5W Electric Radiator - 800wЕще отзывы об этом товареПосмотреть продукт на сайтеBrilliant, lot of heat for a little radiator easy to fit too.

Haverland Designer RC Wave RC3W Electric Radiator - 450wЕще отзывы об этом товареПосмотреть продукт на сайтеLooks good and works well

Haverland Designer RC Wave RC7W Electric Radiator - 1100wЕще отзывы об этом товареПосмотреть продукт на сайтеLooks great, fast to heat a large space.

Haverland Wi11 SmartWave Self-Learning Electric Radiator - 1700WЕще отзывы об этом товареПосмотреть продукт на сайтеQuiet no noises to date easy to install but not yet attempted to change any settings

Haverland Wi7 SmartWave Self-Learning Electric Radiator - 1100WЕще отзывы об этом товареПосмотреть продукт на сайтеQuit and easy to install although no settings changed yet and no wifi used

Haverland SmartWave Electric Radiators - SmartBox WiFi ControllerЕще отзывы об этом товареПосмотреть продукт на сайтеNo wifi fitted yetis not used or fitted

Haverland Designer RC Wave RC11W Electric Radiator - 1700wЕще отзывы об этом товареПосмотреть продукт на сайтеGreat product and speedy delivery

Haverland Designer TT RC12TT Electric Radiator - 1500wЕще отзывы об этом товареПосмотреть продукт на сайтеQuick delivery and both rads work OK. Don't know about general use as fitted for customer

Haverland Lodel 4 Electric Panel Heater Radiator - 600wЕще отзывы об этом товареПосмотреть продукт на сайтеWonderful in the kitchen to keep off the chill.

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?