Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Electric Radiators Direct

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Great service but so far haven't received email confirmation of my order hence only 4 stars

Electric Radiators Direct

8 years ago

Thank you for your feedback. We work hard to offer the best customer service, so we do appreciate your comments.

I'm sorry to hear that you hadn't received your order confirmation. If you would like me to email a copy of this through to you then please give us a call on 0330 300 4444.

If I can be of any further assistance in the future then please get in touch.

Regards,

Michael.

Дата покупки: 06/09/2017

1

TC

Trusted Customer

Minehead

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

I used the online chat service to ask a few questions about the product I was looking at and found it extremely helpful.When I tried to purchase the radiator online the transaction wouldn't complete....

читать еще

Electric Radiators Direct

8 years ago

Thank you for your feedback. I'm pleased to hear that our team were able to help you with your order.

Sorry to hear that you didn't receive your order confirmation. If you would like a copy of this for your records then please give us a call on 0330 300 4444 and I will be happy to send this across via email.

If we can be of any further assistance then please don't hesitate to get in touch.

Regards,

Michael

Отзывы о товаре

Дата покупки: 05/09/2017

1

TC

Trusted Customer

north norfolk

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

greatr

they are so helpful as i am an old doderer and they helped me through setting up the controls without talking down to me because i am a dip stick . brilliant radiators and back up service...

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Electric Radiators Direct

8 years ago

Thank you for your feedback. I'm pleased to hear that you're happy with the service you received and that our support team were able to help with the programming.

If we can be of any further assistance then please don't hesitate to contact us on 0330 300 4444.

Regards,

Michael.

Electric Radiators Direct

8 years ago

Hello,

Thank you so much for the feedback - Like anything it can take some time to get you're head around the programming the first time you do it. I am so pleased to hear that our friendly staff could talk you through the steps. We also have simplified guides and a Youtube video should you need a reminder for next time!

Thanks,

Rowena

Отзывы о товаре

Дата покупки: 05/09/2017

0

Надежный клиент

9 years ago

speedy and efficient

Speedy and efficient

Electric Radiators Direct

8 years ago

Hi,

Thank you for the wonderful feedback - we do our absolute best to provide a fast and effective service for our customers and we are so pleased you've benefited from this.

Thanks,

Rowena

Electric Radiators Direct

8 years ago

Thank you for your feedback. I'm glad to hear that you're happy with the quick and efficient service that we offer.

If I can be of any further assistance then please let me know.

Regards,

Michael.

Отзывы о товаре

Дата покупки: 02/09/2017

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Perfect

Very fast dispatch. Competitive price. Cannot fault the service. Very highly recommended

Electric Radiators Direct

8 years ago

I'm glad to hear that you're happy with the competitive pricing and service you received, this is something we do pride ourselves on.

If there is anything else that we can do then please don't hesitate to contact us on 0330 300 4444.

Regards,

Michael.

Отзывы о товаре

Дата покупки: 04/09/2017

0

TC

Trusted Customer

Stafford

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Very fast delivery, well packaged. Great site, will use again

They are a little too efficient - I ordered a radiator at 11pm and straight away decided a wanted a different one. I planned to call them in the morning and upgrade. I woke at 6:30 to a shipping...

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Electric Radiators Direct

8 years ago

Good Afternoon,

Thank you for the great feedback - We do aim for an efficient service and so work to tight deadlines but I am so pleased to hear both the units and delivery have been met (and dare I say, hopefully exceeded!)

Thanks,

Rowena

Дата покупки: 05/09/2017

0

TC

Trusted Customer

Melksham

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

recommended

Good product at a good price, and good service.

Electric Radiators Direct

9 years ago

Pleased to hear you have received such wonderful service, and that you are happy with the prices.

Should you need anything in the future please be in touch.

Thanks,

Michael

Отзывы о товаре

Дата покупки: 02/09/2017

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Absolutely great service and delighted with product

Would definitely buy from them again more than helpful

Electric Radiators Direct

9 years ago

So pleased that you are happy with the service, we work hard to offer the absolute best customer service out there.

If there is anything else we can do please call us on 0330 300 4444

Thanks,

Michael

Отзывы о товаре

Дата покупки: 04/09/2017

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

excellent service

Electric Radiators Direct

9 years ago

Thank you for your feedback. I am pleased to hear you have received such wonderful service. We work hard to make every customers' experience as pleasant every time and take great pride in our work.

Should you need anything in the future please be in touch.

Thanks,

Michael

Дата покупки: 01/09/2017

0

TC

Trusted Customer

9 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Web companies how they should be.

Prompt service which was followed by a call to see all ok. Great website too. Thanks!

Electric Radiators Direct

9 years ago

So pleased that you are happy with the service, we work hard to offer the absolute best customer service out there. If there is anything else we can do please call us on 0330 300 4444

Thanks,

Rowena

Отзывы о товаре

Electric Radiators Direct

9 years ago

I'm pleases the installation was as quick as is intended and I would like to reassure you that whilst at first programming can seem confusing it soon becomes second nature! In the meantime, we are here to help should you need it. We can email out a simplified guide to you for future programming queries and the following is a link to an easy to follow youtube video: https://www.youtube.com/watch?v=7njxjaNsDaI.

Thanks,

Rowena

Дата покупки: 01/09/2017

0

Отзывы о Electric Radiators Direct

Haverland Designer RC Wave RC5W Electric Radiator - 800wЕще отзывы об этом товареПосмотреть продукт на сайтеthey compliment the bigger rads as per room size

Haverland Designer RC Wave RC7W Electric Radiator - 1100wЕще отзывы об этом товареПосмотреть продукт на сайтеI was on storage heaters where you need a crystal ball as to what the weather will be like tomorrow, now i have no worries, just adjust if needed

Haverland Designer RC Wave RC9W Electric Radiator - 1400wЕще отзывы об этом товареПосмотреть продукт на сайтеwell pleased in me shorts

Haverland Designer RC Wave RC9W Electric Radiator - 1400wЕще отзывы об этом товареПосмотреть продукт на сайтеGood product but I found it difficult to programme

Haverland Designer RC Wave RC9W Electric Radiator - 1400wЕще отзывы об этом товареПосмотреть продукт на сайтеGood quality heaters. Not fully tested waiting for the cold weather !!

Haverland Designer RC Wave Electric Radiator FeetЕще отзывы об этом товареПосмотреть продукт на сайтеGood large and strong stable feet

Haverland Designer TT RC6TT Electric Radiator - 750wЕще отзывы об этом товареПосмотреть продукт на сайтеWithout a doubt a five star company

Haverland Designer RC Wave RC5W Electric Radiator - 800wЕще отзывы об этом товареПосмотреть продукт на сайтеI only put this up yesterday but difficult/fiddly to programme but overall seems ok.

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?