Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Electric Radiators Direct

Просмотр всех 2,917 отзывов

Trusted Customer

8 years ago

Загруженные мультимедийные материалы

Посмотреть все мультимедийные материалы (1)

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Would use again

Great service and product, quick and helpful.

Electric Radiators Direct

8 years ago

Many thanks for your review, it is much appreciated.

We do try our best to make sure the customer service is at the heart of what we do.

Kind Regards

Отзывы о товаре

Дата покупки: 14/07/2018

Trusted Customer

Thurso

8 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Excellent product and service!

This is my second purchase and like the first, went without a hitch, arrived on time, despite being in the Scottish Highlands and the team has contacted me direct by phone to ensure everything is up...

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Отзывы о товаре

Дата покупки: 10/07/2018

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Excellent customer service

Great assistance when trying to work out the size of radiator needed and then a courtesy call after delivery to check if everything was ok and to see if I needed any assurance with setting up the...

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Electric Radiators Direct

8 years ago

Perfect, I am glad to hear your customer journey was very smooth.

Let us know if you require further assistance.

Kind Regards

Дата покупки: 09/07/2018

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Superb service

Superb service, next day delivery. Highly recommended and very keen pricing too.

Electric Radiators Direct

8 years ago

Many thanks for your feedback.

We do our best to make sure our customers are happy with the service and pricing.

Let us know if you need any further help.

Kind Regards

Дата покупки: 09/07/2018

Trusted Customer

Salisbury, Wiltshire

8 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

The order was easy to place, and delivery (of the correct goods) was prompt. A follow up call was a nice thing to receive although we had no particular problems that needed the company's input.

Electric Radiators Direct

8 years ago

Many thanks for your kind words.

I am glad to hear there was no issues with your order and your experience with us was smooth and efficient.

Please let me know if there is anything else we can help with.

Kind Regards

Billy

Дата покупки: 14/06/2018

Trusted Customer

London

8 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

Easy installation and set up

Ordered easily on the Monday on their website and delivered on Friday, the day I requested so that I had that day and weekend to install and set up 6 radiators

Electric Radiators Direct

8 years ago

Many thanks for your feedback.

I am pleased to hear you found our service easy and straightforward.

Let us know if we can can help with anything else in the future.

Kind Regards

Дата покупки: 04/06/2018

Надежный клиент

8 years ago

Great company

Great company...... they advised me what the best rads were for my bed and breakfast project and the rads did not disappoint! Would recommend them to anyone who needs electric rads at a reasonable...

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Electric Radiators Direct

8 years ago

Many thanks for the great feedback. We do try our best to offer competitive prices on our products.

Дата покупки: 02/05/2018

Надежный клиент

8 years ago

Easy to fit on a wall and they plug into a socket. Efficient and economical to run Good company to deal with

Electric Radiators Direct

8 years ago

Hi John,

Perfect, glad to hear the product was easy to install.

Let us know if we can help with anything else in the future.

Kind Regards

Billy

Дата покупки: 08/05/2018

Trusted Customer

bromsgrove

8 years ago

Что Trusted Customer сказал(-а) о Electric Radiators Direct:

first class service

Отзывы о товаре

Дата покупки: 18/05/2018

Надежный клиент

8 years ago

Good service poor documentation

Price was competitive and delivery was efficient. But the instructions for setting up the unit specifically the WiFi control was very poorly documented.

Electric Radiators Direct

8 years ago

I am sorry to hear you found the programming instructions not as straightforward, we do try to make sure we can help in more ways than one.

We have simplified guides and a YouTube Channel with videos on how to program our radiators, and if that doesn't help with have our trusted programmer Tom who is a wizard with programming any of our radiators, you can give him a call if you require further assistance on 0330 300 4444.

Kind Regards

Дата покупки: 11/05/2018

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?