Jack was great help . It did take a long time to get though on the phone.
David Oliver
Distant Journeys
6 days ago
Thank you for taking the time to leave us a review. We are pleased to hear that Jack was a great help once you eventually got through to us after a long wait. Our call volumes were higher than normal at the time, but we endeavour to provide the best customer experience possible, and this includes wait times. So, this feedback is very much appreciated, and we will take it on board. And we hope you have an unforgettable experience on your Journey Through India tour next year.
Kind regards,
Distant Journeys
Thank you for taking the time to leave us a review. And thank you for your repeated custom, it is very much appreciated. We hope you enjoy your In Search of the Big Five tour as much as the previous four.
Kind regards,
Distant Journeys
DJ staff were always friendly, attentive, professional and keen to help optimise the customer experience whenever possible.
David Oliver
Distant Journeys
6 days ago
Thank you for taking the time to leave us a review. It is great to hear that our team were always friendly, attentive, professional and keen to help. We hope you have an amazing experience in Nepal and Bhutan next year and we would love to hear about it when you return.
Kind regards,
Distant Journeys
I did wait a long time on the phone before it was answered but I understand it was a busy period. Once I got through the agent was very helpful and I am happy with the ground-only tour I have booked...
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David Oliver
Distant Journeys
6 days ago
Thank you for taking the time to leave us a review. It is unfortunate that we were experiencing high call volumes when you called and we appreciate your patience. And we are glad that the agent you spoke to was very helpful once you got through. New Zealand is a beautiful and fascinating country, and we hope you have an amazing experience on your tour next year.
Kind regards,
Distant Journeys
Дата покупки: 11/05/2026
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William Stocks
Подтверждено Feefo
7 days ago
Что William Stocks сказал(-а) о Distant Journeys:
Easy way to book.Straight forward and efficient.
David Oliver
Distant Journeys
6 days ago
Thank you for taking the time to leave us a review. We are glad to hear that you found the booking process to be straight forward and efficient. We hope you have an amazing experience in Japan next year.
Kind regards,
Distant Journeys
Really love the personal touch and that you can ask questions about the holiday and get accurate answers.
David Oliver
Distant Journeys
6 days ago
Thank you for taking the time to leave us a review. We endeavour to provide the best customer experience possible, so we are really pleased to hear that you loved the personal touch provided by our team. And we hope you have an unforgettable experience on your Very Best of South America tour.
Kind regards,
Distant Journeys
We were in Sri Lanka earlier in the year and the service from Distant Journeys was brilliant and the tour excellent; our flights had been cancelled due to the war in Iran. but they provided...
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David Oliver
Distant Journeys
6 days ago
Thank you for taking the time to leave us a review. When the conflict in the Middle East led to flights being cancelled, our immediate priority was ensuring our customers got home safely and we are glad that this showed. And we are so pleased that you thought the tour was excellent and we are sure you will enjoy the Very Best of South Africa tour just as much.
Kind regards,
Distant Journeys
Took a bit of time to get put through to an advisor but this may be due to number of calls re Middle East crisis.apart from that minor quibble first rate service from very professional courteous and...
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David Oliver
Distant Journeys
7 days ago
Thank you for taking the time to leave us a review. During the height of the Middle East conflict, we did have a dramatic increase in call volumes which temporarily made it more difficult to get through to us, but we appreciate your patience and understanding. And we are so pleased to hear that you found our staff to be very professional, courteous and knowledgeable. We hope you have an amazing experience in India next year and we would love to hear about it when you return.
Kind regards,
Distant Journeys
Дата покупки: 11/05/2026
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Ian Sturley
Подтверждено Feefo
7 days ago
Что Ian Sturley сказал(-а) о Distant Journeys:
Jack could not have been nore helpful
David Oliver
Distant Journeys
7 days ago
Thank you for taking the time to leave us a review. We are so happy to hear that Jack could not have been more helpful. Thank you for your kind feedback and have an amazing time in New Zealand next year.
Kind regards,
Distant Journeys
Our booking for a trip to Canada was handled with the efficiency, attention to detail and professionalism we've come to expect from Distant Journeys. In this case we have Denise to thank, but the...
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David Oliver
Distant Journeys
7 days ago
Thank you for taking the time to leave us a review. We really appreciate this kind feedback. And we are so glad to hear that Denise, and the rest of our team provided you with excellent customer service. Canada is a beautiful country, and we are sure you will enjoy your Grand Canadian Rockies and Alaskan Cruise tour as much as your previous tours.
Kind regards,
Distant Journeys
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.