Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Обслуживание

Оценок за прошлый год:

Просмотр всех 17,581 отзывов

Надежный клиент

10 years ago

In view of the fact I had to cancel my flight for medical reasons I…

In view of the fact I had to cancel my flight for medical reasons I was offered an alternative which was not suitable but I did appreciate the offer / Bell

Надежный клиент

10 years ago

service good. Had to alter my baggage and everyone was very helpful. easy instructions

Надежный клиент

10 years ago

Good communication

Надежный клиент

10 years ago

Very easy to book and excellent customer service, thankyou

Надежный клиент

10 years ago

Delay in responses ,often no one available when you ring even in office hours hours…

Delay in responses ,often no one available when you ring even in office hours hours a recorded message simply tells you what the office hours are .The actual booking when you eventually get it done...

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Directline Flights

10 years ago

I am very sorry that you had difficulty getting through to us. We get this right most of the time, but the occasional spike in calls stretches our resources. A Bradley, Managing Director

Надежный клиент

10 years ago

The booking was relatively easy but then I received an email stating the booking was…

The booking was relatively easy but then I received an email stating the booking was not made and that I needed to re-book. If I had I would have been charged twice. Contacting them (directline...

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Directline Flights

10 years ago

Thanks for the feedback and for replying to my follow-up emails. We're making some changes as a result. I'm glad we've been able to sort this out to your satisfaction. A Bradley, Managing Director

Надежный клиент

10 years ago

No fuss...great to talk to a real person!...excellent communication...ending with a very satisfied customer.

Надежный клиент

10 years ago

friendly and very efficient

Надежный клиент

10 years ago

It was easy to do and I was happy with the outcome.

Надежный клиент

10 years ago

We had no problems booking, everything was handled in a professional way. Pity more companies were…

We had no problems booking, everything was handled in a professional way. Pity more companies were not like these. Dave Bond

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