Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Directline Flights

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Обслуживание

Оценок за прошлый год:

Просмотр всех 17,581 отзывов

Надежный клиент

10 years ago

Very good service start to finish

Надежный клиент

10 years ago

Very helpful. I had trouble getting an EasyJet boarding pass..and a staff member did it…

Very helpful. I had trouble getting an EasyJet boarding pass..and a staff member did it for me. Brilliant!

Надежный клиент

10 years ago

Booking was easy, straight forward and information was good.

Надежный клиент

10 years ago

service is very good thank you

Надежный клиент

10 years ago

I had never booked flights before and doing it for myself and work colleagues was stressful,…

I had never booked flights before and doing it for myself and work colleagues was stressful, however the on line ordering system Directline Flights has made it simple. Thank You

Надежный клиент

10 years ago

Excellent service. Responded to a telephone query with humour and efficiency. Thank you (Angela I…

Excellent service. Responded to a telephone query with humour and efficiency. Thank you (Angela I think).

Надежный клиент

10 years ago

Could not check in online. No 24 hour customer care. Awful, very upset

Directline Flights

10 years ago

Sorry to hear you had problems. We sent you detailed instructions twice in the last week, with an offer of help if required. We don't open 24/7 as the airlines are uncontactable past 8 p.m. Tony, Customer Services

Надежный клиент

10 years ago

Had some difficulty booking online but the customer service received on the phone was excellent.…

Had some difficulty booking online but the customer service received on the phone was excellent. The person we spoke to was very pleasant and extremely helpful. She sorted out our problem most...

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Directline Flights

10 years ago

It was Jasia who helped with your booking. I'm sure she'll be happy to read your kind words. Sara, Customer Services

Надежный клиент

10 years ago

Rsstored my faith in human nature. Wonderful to talk to a human being (and a…

Rsstored my faith in human nature. Wonderful to talk to a human being (and a kind one) instead of a robot or recording. Thanks so much Anne

Directline Flights

10 years ago

Thanks for the feedback. We enjoy it too, being human, speaking to others, helping when we can. Hope we can assist again in the future. Tony, Customer Services

Надежный клиент

10 years ago

I found after initially finding a problem booking over the Internet that the help from Sarah…

I found after initially finding a problem booking over the Internet that the help from Sarah in particular was very reassuring and helpful. Also when we agreed in the last few days that my husband...

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